Five Star Parks and Attractions · 20 hours ago
Senior Technical Project Manager
United States
Contract
Remote
Senior Level
7+ years expFive Star Parks and Attractions is seeking a contract Senior Technical Project Manager with extensive experience in managing Point-of-Sale (POS) and cashless payment systems. The role involves leading complex projects, translating leadership direction into actionable plans, and coordinating with various teams for the deployment of a new enterprise system.
Entertainment
Responsibilities
Lead end-to-end delivery of technical projects related to POS platforms, cashless card systems, payment processing, and system integrations
Serve as the primary liaison between business stakeholders, leadership, vendors, and technical teams
Translate leadership objectives and operational needs into project plans, system requirements, timelines, and technical recommendations
Independently analyze data, system performance, and business workflows to provide clear insights and improvement recommendations
Manage project scope, schedules, budgets, risks, and dependencies across multiple concurrent initiatives
Coordinate with vendors and internal teams on system implementations, upgrades, migrations, and enhancements
Ensure solutions meet security, compliance, scalability, and reliability standards
Identify risks and proactively develop mitigation strategies without reliance on constant oversight
Provide clear, concise communication to leadership, including status reporting and executive-level summaries
Support operational teams during rollout, stabilization, and post-implementation review
Qualification
Required
7+ years of experience in technical project management
Hands-on experience managing POS systems, payment technologies, or cashless card solutions
Strong understanding of retail transaction flows, hardware/software integrations, and data reporting
Proven ability to work independently, taking high-level direction and executing without step-by-step guidance
Demonstrated success managing cross-functional and vendor-led projects
Excellent analytical, documentation, and communication skills
Comfortable operating in fast-paced, operationally critical environments
Experience supporting high-volume transaction systems
Background in retail, hospitality, amusement, or similar customer-facing operations
Familiarity with system integrations, APIs, and data analysis related to POS platforms
Preferred
Prior experience in a Family Entertainment Center (FEC) environment
PMP or similar project management certification (preferred, not required)
Company
Five Star Parks and Attractions
Five Star Parks & Attractions is a platform at the forefront of the amusement and hospitality industry that partners with and invests in leading family entertainment centers (FECs).
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Dunlap
Chief Executive Officer
Eric Hayes
Chief Financial Officer
Company data provided by crunchbase