Airtech Vacuum · 22 hours ago
Inside Sales Engineer
Airtech Vacuum is part of IDEX Performance Pneumatics Group, delivering innovative solutions for vacuum, pressure, and flow control across critical industries worldwide. The Inside Sales Engineer provides technical and commercial support for the Performance Pneumatics product line, collaborating with various teams to respond to inquiries, deliver application support, and guide customers through product selection.
Consumer GoodsManufacturing
Responsibilities
Respond to customer and sales inquiries, qualify opportunities, and provide timely technical and commercial responses
Maintain regular communication with customers to move opportunities through the sales pipeline
Provide product recommendations based on performance requirements, specifications, and industry standards
Ensure structured engagement with existing accounts to maintain and grow revenue; identify growth opportunities by asking qualifying questions to unlock potential
Respond to incoming leads from prospective customers by asking qualifying questions to understand customer application, opportunity size and recommend appropriate product and commercial path
Prepare and deliver accurate quotations, proposals, and technical documentation based on customer requirements
Provide specification assistance to customers and the commercial team by identifying the best technical solution for the customer’s application to ensure optimal efficiency and overall system reliability
Collaborate with applications engineering to develop new solutions for unique challenges in the markets we serve
Collaborate with outside sales and distribution to develop high potential customer account opportunities and develop a sales funnel
Track and report on high value leads and opportunities. Work with Product Management to highlight new business opportunities and identify gaps in product coverage
Support outside sales with application data, pricing, lead times, and project follow-up
Maintain CRM records, update account, opportunity, and forecast information
Periodically attend trade shows and / or visit customers and distributors to stay close to the market
Additional projects and duties as necessary
Qualification
Required
Bachelor's degree in Mechanical Engineering, Industrial Engineering, or related technical field (or equivalent industry experience)
1–5 years' experience in inside sales, technical support, or application engineering—preferably with rotating equipment, blowers, compressors, or other industrial machinery
Strong understanding of mechanical systems, fluid dynamics, and performance curves
Excellent communication and customer service skills
Ability to interpret engineering specifications, drawings, and technical data sheets
Proficiency with CRM tools, ERP systems, and Microsoft Office
Technical aptitude and problem-solving mindset
Customer-focused communication
Attention to detail and accuracy
Organizational and multitasking ability
Team collaboration
Results-oriented mindset with a sense of urgency
Benefits
Health benefits
401(k) retirement savings program with company match
PTO