Complete Staffing Solutions · 15 hours ago
DMS Engineer
Complete Staffing Solutions is seeking a DMS Engineer responsible for the administration, maintenance, optimization, and support of the firm's NetDocuments document management system. The role focuses on ensuring the stability, performance, and scalability of NetDocuments services along with user provisioning and workspace governance.
CRMHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Serve as the subject matter expert for NetDocuments, including configuration, integration, testing, debugging, and implementation
Monitor all components of the NetDocuments environment for performance, availability, and stability
Manage and maintain NetDocuments components such as ndOffice and ndMail
Support integrations across Office, ndOffice, ndMail, workflow systems and other applications
Oversee and execute NetDocuments Toolkit jobs
Troubleshoot Toolkit job issues, optimize performance, validate logs, and coordinate remediation as necessary
Monitor CAM logs and ensure successful synchronization with NetDocuments and other integrated systems
Develop automation scripts and workflows to streamline DMS operations and reduce manual processes
Assist with data migrations, metadata reconciliation, and legacy system decommissioning when applicable
Monitor, troubleshoot and resolve DMS application issues
Primary contact with NetDocuments and other vendors as appropriate to resolve problems and define the Firm’s roadmap for document management
Provide off-hours support for DMS Applications issues on a rotating basis. Be able to respond to calls within ½ hour and access the system within 1 hour
Other duties as assigned
Qualification
Required
A minimum of 7 years of direct engineering, implementation and administration experience with NetDocuments
A minimum of 5 years of experience working in the Windows Server Environment
A minimum of 5 years of SQL Server experience
A minimum of 5 years Toolkit experience
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Preferred
Bachelor's degree in computer science or related filed
Experience administering Litera CAM
Company
Complete Staffing Solutions
Complete Staffing Solutions is a staffing and recruiting company that offers finance, accounting, and administrative staffing solutions.