NextGen | GTA: A Kelly Telecom Company · 3 hours ago
Network Operations Center Engineer
Dallas, TX
Contract
Onsite
Entry, Mid LevelNextGen is a telecom company seeking experienced Service Analysts (NOC) to join their Dallas team. The role involves monitoring network systems, troubleshooting outages, and coordinating with internal teams and vendors during incidents.
ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Nithyanantham Manickavel
Responsibilities
Monitor network systems (IP, fiber, Private LTE) using monitoring tools and alarms
Identify, troubleshoot, and escalate outages or performance issues across wired and wireless networks
Open, manage, and update incident tickets within SLA requirements
Perform initial triage and basic root cause analysis
Communicate outages and updates clearly to customers, vendors, and internal teams
Coordinate with Tier 2/3 teams, RF engineers, and vendors during incidents
Document incidents, resolutions, and post-incident reports
Support scheduled maintenance and after-hours work as required
Qualification
Required
Previous experience in NOC operations or network monitoring
Strong communication, attention to detail, and ability to work under pressure
Customer-focused mindset and team collaboration skills
Preferred
Knowledge of Private LTE (PLTE) fundamentals and LTE/5G basics
Familiarity with network monitoring tools (Altiplano, Manta Ray, NSP, etc.)
Experience with ticketing systems (ServiceNow, Remedy, etc.)
Understanding of SLAs and escalation procedures
Company
NextGen | GTA: A Kelly Telecom Company
As part of KELLY’s SETT (Science, Engineering, Technology, and Telecom) Business Unit, we are committed to providing state-of-the-art digital infrastructure and telecom engineering solutions for legacy, 5G, and private networks.
Founded in 2009
501-1000 employees
H1B Sponsorship
NextGen | GTA: A Kelly Telecom Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (23)
2023 (19)
2022 (16)
2021 (9)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Steven Edwards
Vice President, Chief Financial Officer
Rashid Iqbal
Executive Vice President & Chief Growth Officer
Company data provided by crunchbase