Hoffmaster · 6 hours ago
National Account Manager
Milwaukee, WI
Full-time
Hybrid
Mid, Senior LevelHoffmaster has been a leader in premium sustainable tableware for over 75 years, and they are seeking a National Account Manager to drive growth and build strategic customer partnerships. In this role, the manager will lead account strategy development, manage customer relationships, and collaborate across functions to deliver strong financial results.
Food and BeverageManufacturing
Responsibilities
Own and grow key customer relationships, serving as a strategic partner and trusted advisor to drive profitable growth
Lead account strategy development, proactively defining, analyzing, and executing sales strategies and tactics aligned with corporate and channel objectives
Develop and execute account initiatives that support overall business and go‑to‑market strategies
Conduct regular business reviews, identifying performance insights, risks, and growth opportunities
Forecast, budget, and manage account revenues and profitability, ensuring disciplined financial performance
Analyze key metrics and market data, coordinating account and market reviews while sharing best practices and learnings across the organization
Create compelling proposals, negotiate terms and conditions, and implement agreements with full accountability for delivering targeted results
Define pricing strategies across branded and private label products, ensuring alignment with margin and profit objectives
Lead and manage brokers and direct sales leaders supporting your account portfolio
Provide accurate forecasts to Marketing and Production Planning to support demand, supply, and launch execution
Partner closely on new product development, helping shape product, merchandising, packaging, and distribution solutions that address customer and market needs
Conduct competitive and market research, translating insights into clear opportunities and strategic recommendations
Collaborate with Marketing and Finance to develop account and program P&Ls for leadership review and approval
Serve as the primary communication link between customers and internal teams, ensuring alignment, execution excellence, and consistent service quality
Actively participate in product and design development, working with Product Development, Marketing, Operations, and Sales leadership
Qualification
Required
Strategic sales leader experience
Ability to build powerful customer partnerships
Experience in driving profitable growth
Ability to defend and expand core business
Experience in identifying new opportunities
Cross-functional collaboration skills
Account strategy development experience
Ability to analyze and execute sales strategies and tactics
Experience in developing and executing account initiatives
Conducting regular business reviews
Ability to identify performance insights, risks, and growth opportunities
Forecasting, budgeting, and managing account revenues and profitability
Experience in analyzing key metrics and market data
Creating compelling proposals
Negotiating terms and conditions
Implementing agreements with accountability for results
Defining pricing strategies
Managing brokers and direct sales leaders
Providing accurate forecasts to Marketing and Production Planning
Partnering on new product development
Conducting competitive and market research
Collaborating with Marketing and Finance on account and program P&Ls
Serving as the primary communication link between customers and internal teams
Participating in product and design development
Benefits
Medical
Dental
Vision
Life and Disability insurances
Tuition and Student Loan repayment assistance
Physical and Mental wellness programs
Paid vacation and holidays
Employee Assistance Program
And more
Company
Hoffmaster
Hoffmaster is a premier provider of single-use tableware for the foodservice, consumer goods, and baking industries.
Founded in 1947
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Craig Cappel
President and CEO
Recent News
2023-07-12
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