Solutions Specialist jobs in United States
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Magna Technology Group · 22 hours ago

Solutions Specialist

Magna Technology Group is a rapidly growing Digital Transformation consultancy specializing in Salesforce implementations and managed services. The Solutions Specialist role is designed for individuals early in their Salesforce career, focusing on platform configuration, data management, and contributing to client projects while developing foundational skills.

Cloud ComputingCRMEmail MarketingIT Management
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Responsibilities

Assist in the configuration and customization of Salesforce platforms based on defined business requirements
Perform data-related tasks such as imports, updates, cleansing, and migration with accuracy and attention to data integrity
Support the setup and maintenance of user roles, profiles, sharing settings, and permission sets
Build and maintain reports and dashboards to support client reporting needs
Contribute to technical documentation, user guides, and training materials to support both internal and client-facing teams
Participate in functional testing and quality assurance activities across configuration and deployment workstreams
Conduct basic troubleshooting of user or system issues and propose resolutions where applicable
Collaborate with cross-functional team members including developers, project managers, and solution architects
Participate in client discovery sessions by capturing and organizing business requirements
Own and execute smaller configuration tasks or enhancement requests independently, where appropriate
Support the implementation of simple end-to-end solutions, with light oversight, from configuration through handoff
Stay current on Salesforce platform updates and features relevant to assigned work
Contribute to process improvement and internal knowledge-sharing initiatives within the Delivery team
Demonstrate growth by progressively taking on more responsibility in solution design, testing, or client communication

Qualification

SalesforceCRMSQL/SOQLData managementTechnical documentationClient relationship managementProactive attitudeAttention to detailOrganizational skillsCommunication skillsTeamwork

Required

Bachelor's degree in Information Science, Computer Science or a related field
Strong interest in technology and a desire to learn about the Salesforce platform
Excellent attention to detail and a commitment to accuracy
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to follow instructions and work effectively within a team environment
A proactive and eager attitude towards learning new technologies and processes
Excellent client relationship management skills, with the ability to build rapport and establish trust
Proficiency in Salesforce, CRM, SQL/SOQL, Excel

Preferred

Relevant certifications, such as CAPM, Salesforce Business Analyst, Salesforce Cloud Administrator and/or Consultant Certification(s)
Exposure to / experience with CRM, ERP, BI or Salesforce products

Benefits

Fully remote work
Health, dental, and vision benefits
20 vacation days
5 Sick days
401k plan
Health Advocate Healthcare Support
On-Demand Primary Care and Teladoc Virtual Health
Talkspace online mental health therapy
Kindbody Family-building Care
Home office allowance for essentials such as desks, monitors, chairs, etc.

Company

Magna Technology Group

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Magna Marketing is a Digital Transformation consulting firm that specializes in implementations, advisory services, and managed services.

Funding

Current Stage
Growth Stage

Leadership Team

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Peyton Smith Jr
Founder, CEO
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Company data provided by crunchbase