Speckle · 1 day ago
Enterprise Customer Success Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
$150K/yr - $180K/yr
10+ years expSpeckle is a company focused on transforming the AEC industry by building a data layer for operationalizing workflows. The Enterprise Customer Success Lead will be responsible for driving adoption and expansion within the enterprise customer portfolio and leading strategic engagements that deliver transformational ROI.
ConstructionOpen SourceSoftware
Responsibilities
Drive adoption and expansion across our existing enterprise customer base
Help identify and deliver strategic platform engagements that prove transformational ROI
Build the playbook and team that will scale customer success as we grow
Qualification
Required
10+ years of enterprise account management, consulting or professional services experience
Proven track record managing complex, strategic accounts ($200K-$500K+ ACV)
History of driving adoption, expansion, and high net revenue retention
Experience navigating large organizations and building executive relationships
Comfortable managing book of business with P&L responsibility
Experience ensuring successful delivery of consulting engagements
Ability to diagnose business problems and translate them into actionable solutions
Track record of delivering measurable ROI for customers
Understanding of design, construction, and/or facilities management workflows
Familiarity with BIM, data workflows, and AEC technology landscape
Experience building CS functions, playbooks, or teams from scratch
Systems thinker who can balance execution with process development
Thrives in ambiguity and gets energized by building rather than maintaining
Track record of hiring and developing high-performing teams
Preferred
Existing relationships in the industry a plus
If not AEC, experience in similarly complex B2B industries (data infrastructure platforms, data analytics, enterprise application software)
Benefits
Generous vacation policy: So you can disconnect and recharge.
In-person collaboration: We believe in value of in-person collaboration, with frequent in-person working sessions and an annual all-company retreat.
Company
Speckle
Speckle is a collaborative data hub that connects various AEC (Architecture, Engineering, and Construction) tools.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$19MKey Investors
AdditionFoundamental
2024-10-25Series A· $12.5M
2022-04-14Seed· $5.5M
2020-06-01Pre Seed· $1M
Recent News
Crunchbase News
2025-03-24
Speckle - The Platform For 3D Data
2025-03-10
londontechwatch.com
2024-10-31
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