Talent Edge Recruiting · 7 hours ago
Customer Support Specialist
Scottsdale, AZ
Full-time
Onsite
New Grad, Entry Level
$0/hr - $18/hrTalent Edge Recruiting is representing a growing tech organization seeking Merchant/Customer Support Representatives to join their Scottsdale-based team. This entry-level role emphasizes internal promotion and provides frontline support for merchants by handling high-volume inbound calls and email inquiries while resolving technical and account-related issues.
Staffing & Recruiting
Hiring Manager
Melissa R.
Responsibilities
Handle inbound phone calls and email inquiries from merchants
Resolve merchant issues and manage support tickets
Navigate and document cases using an internal CRM system
Communicate clearly and professionally while actively listening to merchant needs
Learn and adapt quickly to evolving systems, processes, and technologies
Qualification
Required
New grads or Candidates from restaurant or hospitality backgrounds encouraged to apply
Strong communication and listening skills
Ability to problem-solve and manage conflict professionally
Ambitious, motivated, and interested in long-term growth within one organization
Benefits
Small year-end performance-based bonus
Company
Talent Edge Recruiting
Talent Edge Recruiting started in 2022 as a solution for our parent company, TGG Management Co., and their clients, with one clear goal: to find the best accounting and finance talent in the market.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase