Zoom · 14 hours ago
Head of Marketing Operations
United States
Full-time
Remote
Director/Executive
$184K/yr - $403K/yr
12+ years expZoom is a collaboration platform company that helps people stay connected and get more done together. They are seeking a Head of Marketing Operations responsible for designing and optimizing marketing operations to drive revenue growth and operational excellence across global marketing programs.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Defining and maintaining the global marketing operations strategy, operating model, and roadmap aligned to company growth and Go-To-Market objectives
Owning the end-to-end lead and pipeline lifecycle, including segmentation, acquisition, scoring, routing, SLAs, conversion optimization, and pipeline health
Leading and scaling global marketing operations teams across campaign operations, marketing technology, data, analytics, and lead lifecycle management
Partnering cross-functionally with Sales, Revenue Operations, Finance, Product, and Customer Success to align planning, forecasting, and execution
Overseeing the marketing technology ecosystem, including MAP, CRM integrations, CDP, ABM, attribution, and data enrichment platforms, ensuring scalability and reliability
Establishing data governance, compliance, and quality standards while delivering dashboards, reporting, and executive insights for decision-making
Building standardized, scalable campaign operations and production processes to support integrated, multi-channel program execution
Implementing performance management, measurement, and continuous improvement frameworks across the full customer lifecycle, including experimentation and automation opportunities
Qualification
Required
12+ years of experience in Marketing Operations, Revenue Operations, or Go-To-Market leadership roles within high-growth SaaS or technology organizations
Demonstrated experience scaling global teams and building high-performing operational centers of excellence (onshore and offshore)
Exceptional command of funnel operations, predictive analytics, segmentation, campaign orchestration, and pipeline forecasting
Deep hands-on expertise with marketing automation and CRM platforms (e.g., Salesforce, HubSpot, Marketo, Eloqua, Pardot), CDPs, ABM, and attribution tools
Command of funnel operations, predictive analytics, segmentation, campaign orchestration, and pipeline forecasting
Demonstrated ability to partner cross-functionally and influence senior leadership across Go-To-Market functions
Advanced analytical, communication, and people leadership skills
Track record of building and optimizing predictable, scalable pipeline engines through operational transformation
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
Crunchbase News
2026-01-23
2026-01-22
2026-01-22
Company data provided by crunchbase