EXL · 20 hours ago
Senior Delivery Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$140K/yr - $160K/yr
10+ years expEXL is seeking a Senior Delivery Manager to lead large-scale Analytics & Data Management programs for marquee clients in their Sports & Gaming practice. This role focuses on delivery excellence, stakeholder management, team leadership, and account growth while ensuring high quality outputs and customer satisfaction.
AnalyticsBankingOutsourcing
Hiring Manager
Pallavi S.
Responsibilities
Own end-to-end delivery of analytics and data management engagements, ensuring scope, timelines, quality, and cost targets are met
Establish and enforce delivery best practices, governance models, and execution frameworks across programs
Manage complex, multi-workstream programs and projects involving data engineering, data platforms, and analytics solutions
Proactively identify risks, dependencies, and bottlenecks; drive structured problem-solving and mitigation plans
Act as a trusted advisor to senior client stakeholders, ensuring transparency, alignment, and value realization
Lead executive-level reviews, steering committee meetings, and roadmap discussions
Balance client expectations with internal capabilities to ensure sustainable delivery
Build, manage, and scale large, globally distributed teams across geographies
Foster a culture of collaboration, ownership, continuous improvement, and high team satisfaction
Mentor delivery managers, tech leads, and high-potential talent; support career growth and succession planning
Provide delivery leadership for solutions involving: Data Management & Data Engineering, Cloud-based analytics platforms, Data warehousing and modern data stacks
Demonstrate strong familiarity with: AWS Cloud, including AWS Redshift, SQL and Python (hands-on not mandatory, but must be delivery-fluent)
Collaborate with architects and engineering leads to ensure scalable, secure, and performant solutions
Drive organic growth within existing accounts by identifying white-space opportunities and unmet client needs
Partner with sales and leadership to support account growth targets, proposals, and solution shaping
Lead opportunity mining, effort estimation, and delivery approach definition for new initiatives
Contribute to long-term account strategy and roadmap planning
Qualification
Required
10-12 years of experience in delivery, program, or project management within analytics, data management, or data engineering domains
Proven experience managing large, global, cross-functional teams
Strong understanding of data management and data engineering ecosystems
Strong experience with AWS or other cloud data ecosystems (Azure, Databricks, Snowflake, GCP)
Hands-on familiarity with SQL & Python
Experience with Agile delivery and project management tools (JIRA, Azure DevOps, etc.)
Excellent analytical and problem-solving skills with a structured, data-driven mindset
Experience with data clean room solutions, consent platforms, DataOps exposure (data observability, DQ frameworks, lineage, incident management, and SLO/SLA governance), software/application development delivery (frontend, backend, API management, and design/UX collaboration), SDLC practices (CI/CD)
Outstanding communication and stakeholder management skills, including executive presence
Demonstrated success in account mining, organic BD, and supporting revenue growth
Preferred
Ability to balance strategic project management with technical understanding
Experience working with Fortune 500 or global enterprise clients
Passion for sports, fan engagement, or DTC business models
Company
EXL
EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries
10001+ employees
H1B Sponsorship
EXL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$150MKey Investors
The Orogen GroupFTV Capital
2018-10-02Post Ipo Debt· $150M
2006-10-20IPO
2004-12-01Series Unknown
Leadership Team
Rohit Kapoor
Chairman & Chief Executive Officer
Brad Burdick
SVP, Insurance Domain Platforms
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