RemX | The Workforce Experts · 15 hours ago
Service Coordinator - Overhead Crane Systems - Direct Hire
Anaheim, CA
Full-time
Onsite
Mid LevelRemX | The Workforce Experts is a rapidly growing provider of custom-engineered overhead crane systems serving major aerospace, manufacturing, and industrial customers nationwide. They are seeking a Service Coordinator to manage service operations, support field technicians, and ensure effective communication between customers and service teams.
Information TechnologyStaffing Agency
Hiring Manager
Isabel Merle
Responsibilities
Serve as the central coordination point for all service operations, handling technician scheduling, dispatching, workload balancing, and real-time adjustments as priorities shift throughout the day
Communicate directly with customers to manage service requests, schedule work efficiently, provide status updates, and ensure each job is prepared with the correct technical information, parts, and safety requirements
Maintain all service documentation including work orders, job notes, closeouts, technician training records, certifications, and service activity logs to support operational accuracy and compliance
Support service leadership by assisting with small repair quotes, tracking service performance metrics, and ensuring technicians are aligned, informed, and fully equipped to deliver high‑quality field work
Qualification
Required
Prior Overhead Crane Technician experience is required, including hands‑on exposure to bridge cranes, hoists, runway systems, rigging, inspections, troubleshooting, electrical diagnostics, and mechanical repairs
Strong communication skills
Ability to manage competing priorities
Comfort with scheduling and workflow coordination
Desire for a long-term, office‑based operations role with predictable hours
Preferred
Experience with major crane manufacturers—such as Konecranes, Demag, CM, R&M, Gorbel, Spanco, or Whiting—is strongly preferred and will greatly accelerate onboarding success
Benefits
Full benefits
401(k)
Company‑paid training
Travel expenses covered
Company
RemX | The Workforce Experts
RemX is the professional staffing division of EmployBridge, a $3 billion staffing organization with more than 600 offices in the U.S. and Canada.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase