Prisma Health · 1 day ago
Epic Analyst Associate, FT, Days, - Remote
United States
Full-time
Remote
Entry Level
2+ years expPrisma Health is committed to transforming healthcare for the communities they serve. The Epic Analyst Associate role involves configuring programs and providing technical assistance to customer departments while maintaining databases for supported applications. The position also includes coordinating system problems and supporting internal customers across various functional areas.
Health CareHospitalMedical
Responsibilities
Configures programs, screens, pathways, reports, and/or job instructions to meet detailed user specifications
Supports I/S Epic Analysts in providing technical assistance to customer departments and maintains databases for one or more applications supported by the team
Works with assigned departments to prioritize development initiatives and activities
Maintains system hardware and /or software for one or more of the supported applications
Working with more advanced Analysts, provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs
Coordinates and resolves system problems related to technology used by assigned systems
Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts
Assists in managing system upgrades and other small projects
Performs the following under moderate to heavy supervision by the IS Project Manager and/or IS Senior Epic Analyst: Provides user functionality by maintaining application tables/ profiles/ dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements
Performs the following with moderate supervision by the IS Project Manager and/or IS Senior Epic Analyst: Supports customer relations and resolving customer issues related to software applications before involving the Manager
Interacts with users to develop plans to resolve their problems regarding the use of applications
Technical liaison with the respective vendors for all implementation and post implementation activities of specific Epic modules
Department contact that provides project management support
Performs the following with moderate supervision by the I/S Project Manager and/or I/S Sr. Epic Analyst: Participates in Prisma Health disaster recovery planning for assigned applications of support
Completes tasks on time and meet assignment dates
Checks processes and tasks and ensures data integrity for assigned Epic and/or legacy applications, testing to ensure new code does not impact previous version or other systems
May create training materials
Incorporates various learning techniques to achieve desired outcomes
Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study
Required to obtain and maintain an EPIC module certification as required by the position. Certification must be obtained within 6 months of hire date
Knowledge of Microsoft Office products
Preferred
Related Information Technology experience in a business, computer science or health care setting preferred
Knowledge of SQL database
Knowledge of project management software, concepts and tracking
Knowledge of Health Care Software Applications
Company
Prisma Health
Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CDA Foundation
2024-07-30Grant
Leadership Team
Mark O'Halla
President & CEO
B
Barrett Ludley
Facility Chief Financial Officer
Recent News
2026-01-16
Precedence Research
2025-09-09
Company data provided by crunchbase