Kyowa Kirin, Inc.- U.S. · 3 hours ago
Clinical Educator - Patient Services, South Central
Houston, TX
Full-time
Onsite
Mid, Senior Level
$150K/yr - $170K/yr
3+ years expKyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines. The Clinical Educator is responsible for educating patients, family members, caregivers, and healthcare professionals on certain disease states and treatments, while collaborating with the Patient Services team to drive business objectives and ensure compliance with regulatory guidelines.
Pharmaceuticals
Responsibilities
Provide company approved education on disease state and on-label product and treatment education to patients, families, patient organizations, and community groups, ensuring safe and effective use of KKUS products
Deliver company approved, on label unbranded and branded presentations to HCPs to educate on disease state and KKUS product(s)
Collaborate with other functions within the organization to understand patient and customer needs and identify, develop and implement educational activities that align with Company strategy and comply with current regulatory and healthcare compliance guidelines
Deliver on established program metrics, key performance indicators, and performance measurements
Participate in PRC (Medical/Legal/Regulatory) review process as needed as a Clinical Education subject matter expert
Collaborate with the training and operations verticals to develop and maintain all Clinical Education Program SOPs, Workflows, Communication Guides/Templates, Training and Reports
Serve as liaison between other functions within the organization to ensure appropriate open communication of Company information
Work with internal and external Patient Services partners (Hub, SPs, etc.) to ensure seamless patient experience on necessary customer touchpoints
Maintain disease state understanding through continuing medical education by attending conferences and other educational opportunities
Develop and maintain KKUS product expertise and understanding
Qualification
Required
Bachelor of Science in Nursing (BSN) degree or bachelor's degree in the health care field; advanced degree preferred (MSN, NP, PA)
Minimum three to five years of experience in the clinical setting, healthcare education, and/or medical industry
Expert knowledge of Clinical Education Solutions, including field CE, and patient support program strategy, operational processes, technology, and data
Sufficiently experienced in working with vendors and cross functional partners; manage conflicts appropriately
Demonstrated ability to develop deep, effective working rapport to foster collaboration, and consultative relationships with healthcare professionals, patients, and caregivers, as well as internal matrix team
Demonstrated ability to develop effective collaborative relationships within cross-functional teams
Analytical and problem-solving capability, along with the ability to work independently
Excellent English oral and written communication and presentation skills
Superior organizational and time management skills
Desire to innovate and work in a fast-paced, energetic environment
Ability to travel up between 50% and 75%
Proficient in MS Office Suite
Demonstrated ability to organize, prioritize, meet deadlines, make decisions, and change course of action quickly. Strong interpersonal and communication skills. Strong work ethic is required. Detail oriented and excellent follow through. Has the ability to flex and deal with ambiguity in a dynamic, fast-paced, high growth environment. Has a passion for personal learning and development to be able to grow with the company. Cultural sensitivity and ability to develop consensus within a multinational organization
Preferred
Rare disease experience preferred, metabolic bone disease experience preferred, along with expertise in community outreach work
2+ years of pharmaceutical or biotech industry experience, preferred
Home infusion and/or Infusion Center experience or knowledge
Benefits
Medical, Dental & Vision Insurance
Basic and Voluntary Life and AD&D Insurance
Short- and Long-Term Disability Insurance
Flexible Spending Accounts
Health Savings Account
Business Travel Insurance
Employee Assistance Programs
Pet Insurance
Retirement Savings 401k with company match and annual discretionary profit sharing
Well-Being and Work-Life Programs Including Gympass, Nutrition Counseling, Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support
Generous Paid Time Off, Sick Time, & Paid Holidays
Perks and Discounts with Tickets at Work and LifeMart
Reward & Recognition Programs
Career Development and Training
Company
Kyowa Kirin, Inc.- U.S.
Kyowa Kirin is a global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ana Bastiani-Posner, MBA
Executive Vice President & Chief Financial Officer
Tara D'Orsi
Executive Vice President, Chief Compliance Officer and General Counsel at Kyowa Kirin North America
Recent News
Business Journals
2024-03-08
2024-03-03
Company data provided by crunchbase