UCSF Health · 1 day ago
Ambient Assistant Program Manager
San Francisco, CA
Full-time
Hybrid
Mid Level
$148K/yr - $203K/yr
3+ years expUCSF Health is dedicated to innovative patient care and advanced technology. The Ambient Assistant Project Manager is responsible for leading the deployment and operational oversight of AI-powered ambient assistant solutions, ensuring they enhance clinical workflows and provider efficiency through strategic planning and cross-functional collaboration.
BiotechnologyEducationHealth CareHospitalMedical
Responsibilities
Leading the expansion, deployment, and operational oversight of AI-powered ambient assistant solutions
Involving strategic planning, program execution, vendor management, and cross-functional collaboration
Partnering with clinical, IT, informatics, and operational leaders to scale AI documentation tools and oversee feature rollouts
Ensuring compliance with AI governance and regulatory policies
Monitoring performance, optimizing strategies, and managing change to drive adoption of AI-powered solutions
Determining methods, techniques and evaluation criteria to obtain results
Overseeing pilot programs, deployment processes, data monitoring, and ongoing optimization efforts
Coordinating with frontline clinicians and operational teams to address challenges and streamline processes
Developing program strategy, budget oversight, performance analytics, and stakeholder engagement
Serving as a key liaison between AI technology vendors, IT teams, operational leaders, and clinical stakeholders
Qualification
Required
Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training
3 years of relevant work experience
Extensive experience managing clinical technology programs with a focus on AI, EHR integration, and workflow optimization
Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use
Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends
Deep understanding of health IT systems, particularly Epic, and the intersection of AI with clinical workflows
Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner using a team-based approach
Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels
Strong organizational and project management skills, including developing strategic roadmaps, vendor coordination, and operational readiness
Effective skill at tracking effort and project progress. Demonstrated highly advanced organization and project management skills. Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope. Understands the cost impact of projects, project tracking tools and metrics
Advanced written and verbal communications skills to convey highly technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner
Ability to interpret complex data to track program performance and drive decision-making
Exceptional stakeholder engagement and change management skills, with experience working across clinical, IT, and administrative teams
Preferred
Knowledge of AI governance, bias mitigation, and regulatory compliance in healthcare settings
Advanced degree in healthcare administration, clinical informatics, or related field
Project Management certification
Company
UCSF Health
UCSF Health offers healthcare services in the areas of cancer, heart disorders, neurological disorders, organ transplants, and more.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Engel
Vice President and Chief of Staff to the CEO
Suresh Gunasekaran
President & Chief Executive Officer
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