Seek Now · 10 hours ago
Night Shift Logistics Specialist
Louisville, KY
Full-time
Hybrid
Entry Level
2+ years expSeek Now is a leading insurance inspection firm providing property data solutions. They are searching for a Logistics Specialist to schedule appointments with customers and manage logistics for field inspectors, ensuring timely service and customer satisfaction.
B2BIndustrialInsuranceInsurTechReal EstateSoftware Engineering
Responsibilities
Make outbound calls
Answer incoming calls
Schedule appointments
Route and place appointments for our remote Field Inspectors (1099) nationwide to optimize drive time and ensure on-time arrival
Monitor emails and all scheduling requests
Verify that appointments are confirmed and routed appropriately
Partner with internal team to complete daily tasks
Escalate customer issues when appropriate
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent experience required
Minimum of two (2) years of experience in the customer service industry required
Experience with Microsoft Outlook, Word, and Excel required
Skilled in both verbal and written communication
Ability to switch between tasks
Skilled in organization and prioritization
Skilled in using computers
Ability to be a self-starter and a quick learner
Ability to stay calm in stressful, busy environment
Make outbound calls
Answer incoming calls
Schedule appointments
Route and place appointments for our remote Field Inspectors (1099) nationwide to optimize drive time and ensure on-time arrival
Monitor emails and all scheduling requests
Verify that appointments are confirmed and routed appropriately
Partner with internal team to complete daily tasks
Escalate customer issues when appropriate
Perform other duties as assigned
Preferred
Previous experience as a dispatch and/or in insurance industry a plus
Benefits
Health, dental and vision insurance
401K with company match
Paid time off (PTO)
Short and long-term disability insurance
AD&D insurance
Life insurance
And more!
Company
Seek Now
Seek Now is an insurance inspection platform and real estate services provider to the property and casualty insurance industry.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Susquehanna Growth Equity
2021-02-03Private Equity
Leadership Team
Ted Turcotte
Sr. VP, Central Operations
Recent News
Morningstar.com
2025-04-14
Louisville Business First
2025-01-24
Company data provided by crunchbase