University of Oklahoma · 17 hours ago
PEAK - Front Desk Receptionist
Norman, OK
Full-time
Onsite
Entry Level
1+ years expThe University of Oklahoma is hiring a Front Desk Receptionist for the University Counseling Center. The role primarily involves coordinating patient schedules, providing clerical assistance, and ensuring smooth operations within the clinic.
EducationHigher EducationUniversities
Responsibilities
Schedules patient appointments, either by telephone or in person
Obtains patient demographics on new patients and updates demographics on established patients
Answers telephone calls and distributes to the appropriate personnel
Prepares and enters healthcare providers' schedules into the computer
Coordinates schedules as directed to patient requiring multiple services
Greets patients as they come into the clinic for scheduled appointments
Accepts payments and writes receipts
Inspects the encounter form for completeness and accuracy
Copies insurance cards and distributes to the appropriate employee
Prepares encounter forms and billing packets for patients to be seen
May prepare and type daily deposits
Balances and closes cash box daily
Prepares ancillary forms for other services, to include but not limited to x-rays, vascular studies, etc
Prints and faxes physician schedules to offices
Pulls patient charts for appointments or to file lab, x-ray, hospital information or other information into the chart
Copies medical records for patients and other providers or facilities
Files patient charts
Prepares inactive patient charts for storage
Maintains log of charts in storage
Secures charts that have been sent to storage that are needed in the clinic
Replaces torn charts with new covers
Makes up new patient charts and/or packets of information
Requests medical records from other facilities
Discusses financial accounts with patients
Verifies insurance eligibility and primary care physicians for patients
Secures referrals to other providers for HMO patients
Secures referrals from PCPs for HMO patients to be seen in the clinic
Collects and verifies proof of income in order to determine what sliding scale discount is appropriate
Dispenses supplies as needed
Notifies appropriate person when supplies are low and need to be reordered
Types notes and letters for physicians
Makes immunization cards
Logs mail receipts according to University policy
Sorts and distributes mail
Performs various duties as needed in order to successfully fulfill the function of the position
Qualification
Required
High School diploma or GED
12 months experience in a customer service role
Customer service
Ability to communicate verbally and in writing
Ability to resolve problems in a timely manner
Proficient with Microsoft Office Suite (Word, Excel, and Outlook)
Ability to multitask and meet deadlines
Ability to maintain patient confidentiality
Ability to enhance professional growth and development through in-service meetings and education programs
Must be able to work in sitting position, use computer and answer telephone
Office Work Environment
Company
University of Oklahoma
The University of Oklahoma is a public research university that provides variety of undergraduate and graduate programs in multiple fields.
1001-5000 employees
H1B Sponsorship
University of Oklahoma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (106)
2024 (96)
2023 (83)
2022 (104)
2021 (87)
2020 (68)
Funding
Current Stage
Late StageTotal Funding
$35.4MKey Investors
US Department of EnergyUS Department of Commerce, Economic Development AdministationAir Force Research Laboratory
2024-03-13Grant· $3.1M
2023-11-09Grant· $1.9M
2023-04-05Grant· $8.7M
Leadership Team
Mark Yeary
Co-Founder, Advanced Radar Research Center (ARRC)
Marcus Bowman
Deputy Athletic Director, CFO & Business Strategy
Recent News
The Journal Record
2026-01-17
2026-01-16
The Journal Record
2026-01-11
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