Salesforce · 4 hours ago
Software Engineer II - Product Backend
North Carolina - Raleigh
Full-time
Hybrid
Senior Level
5+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking a Software Engineer II to bridge the gap between product vision and technical reality, focusing on developing enterprise-scale software solutions and collaborating closely with various teams to deliver impactful features.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Your technical problem-solving skills will be essential as you debug complex issues spanning distributed systems, develop performant APIs that ensure reliable data synchronization between platforms, and build software solutions designed for enterprise environments with strict requirements for security, performance, and scalability
You'll take complete ownership of code quality through comprehensive testing, code reviews, and participation in on-call rotations to maintain high availability
You will collaborate closely with Product Managers, Architects, UX designers, and engineering teams across both Salesforce and Slack organizations
As a senior engineer, you will conduct technical research, present technical proposals to stakeholders, facilitate architecture discussions, and work closely with Product Managers to translate business requirements into scalable technical solutions
Your role involves advocating for engineering best practices while balancing competing priorities and timelines, ensuring that both immediate customer needs and long-term platform stability are addressed
You will coordinate cross-functional efforts to deliver features on schedule
This includes breaking down complex projects into manageable milestones, identifying potential risks early, and maintaining clear communication channels with all stakeholders
You'll be responsible for ensuring code quality through comprehensive testing strategies and coordinating deployments across distributed systems
Qualification
Required
Technical Leadership: Experience partnering with other engineers, leading technical designs, or driving engineering initiatives across teams
Backend or Full Stack Expertise: 5+ years of professional experience in backend or full-stack software development, with a track record of delivering high-impact projects
Java Proficiency: Strong experience writing and maintaining production Java code, with deep understanding of JVM-based systems
Distributed Systems: Experience building and operating distributed systems at scale, understanding challenges like eventual consistency, fault tolerance, and high availability
API Design: Proven ability to design and implement RESTful APIs and real-time communication patterns (webhooks, websockets, event-driven architectures)
Debugging & Problem Solving: Demonstrated expertise in debugging complex systems across the full stack and troubleshooting difficult production issues
Enterprise Software: Background in Enterprise Software Development, understanding security, multi-tenancy, performance optimization, and compliance requirements
AI-Assisted Engineering: Skilled at incorporating AI tools into daily workflows (coding, debugging, documentation) as productivity multipliers while retaining strong independent problem-solving skills and technical judgment
Preferred
Salesforce Platform Experience: Hands-on experience with Salesforce development (Apex, Lightning Web Components, Salesforce APIs) or deep familiarity with the Salesforce ecosystem
Slack Platform Knowledge: Experience building Slack apps, working with Slack APIs, or understanding Slack's real-time messaging architecture
GenAI Integration: Hands-on experience working with generative AI APIs (OpenAI, Anthropic, etc.) or Salesforce Einstein AI, including implementing AI features with appropriate guardrails and monitoring
Real-Time Systems: Experience building real-time messaging, notification, or event-driven systems
Integration Experience: A background working with complex product integrations or connecting disparate systems
Microservices Architecture: Experience designing and operating microservices architectures using containerization (Docker, Kubernetes)
Observability: Strong background in monitoring, logging, and alerting (e.g., Splunk, Datadog, Grafana) to maintain operational excellence
JavaScript & Frontend: Solid experience with TypeScript, JavaScript and modern frontend frameworks, particularly Lightning Web Components (LWC) or similar component-based architectures (React, Vue, etc.)
Hack Language: Experience with Hack (PHP-based language developed by Meta/Facebook) or similar typed languages in high-performance web environments
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
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