Lodgco Hospitality · 7 hours ago
Front Desk Agent - PM
Sarasota, FL
Part-time
Onsite
Entry Level
1+ years expLodgco Hospitality is seeking enthusiastic Front Desk Agents for their hotels in Sarasota. The role involves serving guests at the front desk and ensuring a high level of service during 2nd shift operations.
HospitalityManagement ConsultingTravelTravel Accommodations
Responsibilities
Perform guest registrations (check ins & check outs), room assignments, and special requests
Knowledge of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand’s operating systems and Brand’s customer loyalty programs
Knowledge of guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Email daily reports to accounting office
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge of the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
Inspect conference rooms, common areas and public restrooms to ensure cleanliness
Perform security walks of hotel
Investigate and address noise/party issues
Set up, prepare, and maintain breakfast area
Qualification
Required
Valid driver's license and safe driving record
Satisfactory criminal background screening required
Professional references
Computer software skills
Communication both verbal and written
Dependable and guest-focused
Time management and problem-solving skills
Strong leadership abilities
Preferred
1-2 years of hotel experience is a plus
Benefits
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
Company
Lodgco Hospitality
Lodgco Hospitality is a Hospitality Company that delivers value, rewards, and a sense of pride to its associates, guests, and investors.
501-1000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase