R1 RCM · 2 hours ago
Financial Counseling Rep I
Evansville, IN
Full-time
Onsite
New Grad, Entry Level
$14.92/hr - $20.82/hrR1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals. The Financial Counseling Associate will be responsible for counseling uninsured and under-insured patients to obtain funding sources for their medical services, providing compassionate communication and support during financial counseling sessions.
Health CareHospitalInformation TechnologyInfrastructureMedical
Responsibilities
Counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s)
Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients
Multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations
Gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information
Communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently
Participate in R1 training and Financial Counseling leaders to gain the knowledge needed to be successful in this role
Help patients navigate some of the most difficult times in their lives by reducing financial burdens related to their medical care
Remain mobile throughout the day in order to perform essential job duties
Qualification
Required
High School Diploma or GED
Excellent customer service skills
Compassionate communication
Ability to remain mobile throughout the day in order to perform essential job duties
Preferred
Previous experience as a financial counselor
Background in medical terminology
Understanding State and Federal assistance programs
Relevant healthcare experience
Benefits
A competitive benefits package
Company
R1 RCM
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.
Founded in 2003
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired
Leadership Team
Joseph Flanagan
CEO
Estelle Barnes
EVP, Enterprise Customer Engagement
Recent News
2026-01-07
Columbia West
2025-12-13
Company data provided by crunchbase