Vacasa · 10 hours ago
Night Auditor at BlueSky
Breckenridge, CO, United States
Full-time
Onsite
Entry Level
$22/hr - $22/hr
1+ years expVacasa is a vacation rental company that focuses on creating exceptional experiences for its guests. The Night Auditor is responsible for overseeing resort operations during the overnight shift, handling guest inquiries, managing room assignments, and ensuring the smooth operation of the front desk.
Property ManagementReal EstateTravel AccommodationsVacation Rental
Responsibilities
Act as the first point of contact for our guests, vendors, and, occasionally, our owners within a local management office during the overnight shift
Be responsible for taking incoming phone calls, occasional outbound calls, and responding to emails or chats on a daily basis from guests who have questions or concerns about a reservation, statement or other concern
Assign rooms and issue room keys
Check out departing guests efficiently and politely and explain charges if necessary
Handle cash transactions and post guest room charges
Confirm room reservations
Print and distribute all necessary reports to various departments
Handle nightly closing and balancing of all shift reports and daily posting transactions
Verify daily arrivals with registration cards, vouchers and/or itinerary, category, rates, dates, etc
Prepare for the next day's arrivals
Prepare and distribute Daily Summary Report
Security walk-throughs every 2 hours
Address and / or report disturbances to management
A first reporter for medical and other emergencies
Assemble check-in packets, make key cards and parking passes
Other duties as assigned because every day is different in hospitality!
Qualification
Required
Experience working in hotel, hospitality, vacation or similar industry is highly preferred
Minimum 1 year experience in customer service, front desk or similar position
Previous experience working overnight shifts is highly preferred
Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms
This role involves frequent travel between worksites, so reliable personal transportation is essential
Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners
Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment
Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always
Reliable transportation required
Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance
Benefits
Health/dental/vision insurance based on hours worked
Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
401K retirement savings plan with immediate 100% company match on the first 4% you contribute
Health & Dependent Care Flexible Spending Accounts based on hours worked
Paid Vacation & Sick Time
Employee Assistance Program (EAP)
Employee Discounts
Company
Vacasa
Vacasa is a vacation rental management company that helps homeowners buy, manage, and sell their vacation homes.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$864.5MKey Investors
Davidson KempnerTPGSilver Lake
2024-12-30Acquired
2024-08-08Post Ipo Debt· $30M
2021-12-07Post Ipo Equity· $200M
Leadership Team
Rob Greyber
CEO
John Banczak
Chief Operating Officer and Chief Strategy Officer
Recent News
2026-01-16
2026-01-16
2025-12-30
Company data provided by crunchbase