North American Electric Reliability Corporation (NERC) · 9 hours ago
Manager External Communication
United States
Full-time
Remote
Mid, Senior Level
$135K/yr - $145K/yr
5+ years expThe North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority focused on ensuring the reliability and security of the grid. The Manager, External Communication will lead and execute high-quality external communications to engage and inform stakeholders about NERC’s priorities and initiatives, while managing a collaborative team and building cross-departmental relationships.
Non Profit
Responsibilities
Plan, lead, and execute innovative external communications activities in support of NERC’s strategic plan, priorities, and major initiatives, leveraging appropriate channels aimed at informing and engaging stakeholders
Oversee the development of external-facing communications, including articles, statements, media releases, messaging, talking points, and digital content, and ensuring accuracy and clarity in alignment with the Communications Strategic Plan
Lead and manage a team—Digital Content Specialist, two Communications Specialists—setting priorities, reviewing work, providing feedback, and ensuring timely delivery of high-quality work
Coordinate with External Affairs teams, including Internal Communications, Publications, Digital Content, and Stakeholder Engagement, to support consistent communications that elevate the NERC message and promote key events, initiatives, speaking engagements, testimony, etc
Partner closely with NERC’s subject matter experts and the communicators in NERC’s six Regional Entities to develop and implement effective communications strategies
Coordinate with NERC’s Electricity Information Sharing and Analysis Center (E-ISAC) to ensure alignment with NERC communications messaging and policies. Handle all media inquiries on behalf of E-ISAC
Support the Director, External Communications by assessing communications needs, recommending approaches, and developing targeted communications plans with clear timelines
Analyze communications performance metrics and use insights to refine messaging, tactics, and strategies over time
Oversee compilation of daily news monitoring and assist with media inquiries, tracking, and lists
Develop and coordinate year-end and other summary communications reports, as assigned
Other duties as assigned
Qualification
Required
Bachelor's degree in communications or a related field
Five-to-10 years of experience in a communications, public affairs, or public relations environment. Experience working in the electric industry or with the media is a plus but not required
Excellent writing, editing, and verbal communications skills with the ability to produce publication-ready material
Strong judgment and attention to detail
Demonstrated leadership skills and initiative
Ability to comprehend highly technical subject matter and translate it into clear, accessible language for external audiences
Proven ability to work in a collaborative, service-oriented team environment
Proven ability to gain trust quickly and maintain confidentiality and credibility within the company, throughout industry, and when dealing with the media
Preferred
Familiarity with Optimizely content management system is a plus but not required
Benefits
Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies.
Company
North American Electric Reliability Corporation (NERC)
The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the reliability and security of the bulk power system in North America.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Robb
President and CEO
Manny Cancel
SVP and CEO E-ISAC
Recent News
2025-06-02
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