Dungarvin · 2 hours ago
Case Manager Supervisor - Talent Development and Quality Assurance
Mendota Heights, MN
Full-time
Onsite
Mid, Senior Level
$60K/yr - $60K/yr
2+ years expDungarvin is a national organization dedicated to providing high-quality support to individuals with intellectual and developmental disabilities. The Case Manager Supervisor is responsible for overseeing the case management program, ensuring compliance with documentation standards, and enhancing the skills of case managers to deliver person-centered services.
Assisted LivingHealth Care
Responsibilities
Overseeing the case management program while ensuring compliance with internal and external documentation standards, regulatory requirements, and organizational policies
Providing leadership in quality oversight, auditing, and process improvement to maintain high standards of service delivery
Collaborating with case management teams and leadership to monitor documentation accuracy, identify gaps, and implement corrective actions that promote compliance and best practices
Designing, implementing, and supporting initiatives that enhance the skills, knowledge, and professional growth of case managers
Fulfilling all duties associated with the case manager role, coordinating services for individuals with disabilities, and functioning as an educator and resource to staff
Participating in management leadership, fiscal responsibilities, development and implementation of the organization’s plan, and engagement in committees or collaborations that influence service delivery
Ensuring implementation of company policies and procedures related to personnel and service delivery, upholding quality assurance standards, and representing the interests of individuals served with professionalism
Qualification
Required
Bachelor's degree in a human service–related field (Social Work, Human Services, Education, Behavioral Health, or related) and two years of experience working with individuals with disabilities and/or aging
Demonstrated knowledge of case management principles, practices, and community resources
Experience in staff supervision and development, including recruitment, onboarding, coaching, performance feedback, and designing, delivering, or coordinating training and competency‑based development
Experience in quality assurance, compliance oversight, and/or documentation auditing within human services
Ability to conduct analytical reviews, interpret data, prepare reports, and implement corrective actions
Strong written and verbal communication; ability to facilitate meetings, training, and case consultations
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and organizational systems (e.g., Kronos, Therap)
Knowledge of Medicaid waivers, Medicare, Social Security, payer requirements, and state/county regulations impacting case management
Skill in conflict resolution, problem solving, prioritization, and managing multiple deadlines with accuracy
Valid driver's license and proof of automobile insurance
Benefits
Medical, Vision and Dental Insurance for full-time employees
Supplemental Insurance
Flex Spending and HSA Accounts for full-time employees
Pet Insurance
Life Insurance for full-time employees
401 K plan with up to 3% employer match after one year of service based on eligibility requirements
PAID TIME OFF (PTO) for eligible employees
PTO Donation
Growth and Development Opportunities
Employee Referral Program
Employee Assistance Program
Pay Active – access up to 50% of your pay before payday
PAID training and orientation
Company
Dungarvin
Dungarvin provides a variety of individually tailored services and supports.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lori Kress
Chief Executive Officer
Dave Toeniskoetter
Director of Business Development
Recent News
2023-12-23
Business Journals
2023-07-10
2023-07-05
Company data provided by crunchbase