Information Technology Support Specialist jobs in United States
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The Judge Group · 3 hours ago

Information Technology Support Specialist

The Judge Group is seeking a highly skilled IT Support Specialist to provide technical expertise and customer-focused support across enterprise systems. This role involves supporting Microsoft Windows platforms, troubleshooting networking infrastructure, and ensuring exceptional customer service while collaborating with executive leadership.

E-LearningInformation TechnologyProfessional Services
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H1B Sponsor Likelynote

Responsibilities

Provide support for Microsoft Windows platforms (Windows 7, Windows 10) across desktop and server environments
Troubleshoot and maintain networking infrastructure, including LAN, WAN, and corporate enterprise domain systems
Administer and support Microsoft Active Directory, Outlook/Messaging, and Office applications (Word, Excel, PowerPoint)
Assist with Zoom conferencing and collaboration tools
Perform troubleshooting for mobile operating systems (iOS/Android)
Support virtualization technologies with basic knowledge of Citrix, VMware, VDI, and related platforms
Deliver exceptional customer service, ensuring ownership and accountability throughout the resolution process
Collaborate with executive leadership, requiring strong communication and interpersonal skills
Flexibly accommodate occasional 24x7 shifts to support Business Continuity Planning (BCP) or other critical business-impacting events

Qualification

Microsoft WindowsEnterprise networkingMicrosoft Office SuiteVirtualization technologiesMobile application troubleshootingCustomer service orientationEnglish communicationTeam-orientedSoft skills

Required

Solid experience with Microsoft Windows desktop and server operating systems
Strong understanding of enterprise networking and domain infrastructure
Proficiency in Microsoft Office Suite and collaboration tools
Basic conceptual knowledge of virtualization technologies
Ability to troubleshoot mobile applications across iOS and Android platforms
Excellent English communication skills, both written and verbal
Strong customer service orientation with a focus on problem ownership and resolution
Team-oriented, collaborative, self-motivated, and eager to learn
Exceptional soft skills for engaging with senior leadership

Company

The Judge Group

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Results through the Power of Experience.

H1B Sponsorship

The Judge Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)

Funding

Current Stage
Public Company
Total Funding
unknown
1997-02-14IPO

Leadership Team

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Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
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Company data provided by crunchbase