Amerit Fleet Solutions · 7 hours ago
Director of Program Management
United States
Full-time
Remote
Director/Executive
$145K/yr - $160K/yr
15+ years expAmerit Fleet Solutions, the nation’s leading provider of dedicated fleet maintenance and repair services, is seeking an accomplished Director of Program Management to lead their National Account Solutions program management organization. This high-impact leadership role is responsible for service delivery, customer satisfaction, and profitable growth across the company's largest accounts while building a high-performing program management team.
AutomotiveCRMInformation Technology
Responsibilities
Build, mentor, and retain a high-performing team of 6–8 program management professionals
Establish clear OKRs, career development plans, and a culture of ownership, accountability, and continuous improvement
Serve as a talent multiplier with a track record of developing leaders
Design, launch, and continuously optimize tailored service delivery programs for each national account
Own end-to-end lifecycle of multi-million-dollar, cross-functional initiatives from scoping through execution and value realization
Balance short-term execution needs with long-term scalability, cost efficiency, and customer experience
Act as the executive escalation point and trusted advisor for C-suite and VP-level client stakeholders
Lead customer business reviews with polished, data-driven presentations that diagnose performance, celebrate wins, and secure expansion opportunities
Proactively identify expansion opportunities within existing accounts and partner with Sales to convert them into revenue
Leverage advanced analytics tools (Tableau, Power BI, DOMO, SQL) to create real-time visibility into service KPIs, technician productivity, parts efficiency, and customer health
Drive root-cause analysis on service failures and implement preventive, scalable solutions
Champion Lean, Six Sigma, and automation initiatives that reduce cost-to-serve while elevating service levels
Partner closely with Sales, Operations, Finance, IT, and HR to align priorities and resources
Qualification
Required
Bachelor's degree in Business, Engineering, Supply Chain, or related field
15+ years of progressive program/project management experience in fleet maintenance, logistics, transportation, or field services
8+ years directly managing managers and leading teams of 6+
Demonstrated success owning customer relationships and P&L for accounts >$25M annual revenue
Advanced proficiency in Excel (pivot tables, VLOOKUPs, macros, financial modeling) and at least one visualization platform (Tableau, Power BI, DOMO, etc.)
Exceptional executive presence and communication skills – able to simplify complexity and tell compelling stories with data
Willingness to travel 15–25%
Preferred
MBA or Master's degree
Direct experience managing mid-to-large, dedicated fleet contracts (Class 1–8 vehicles, light-duty, or refrigerated)
Certification in PMP, PgMP, Lean Six Sigma Black Belt, or similar
Experience with fleet management software (Fleetio, Collective Data, AssetWorks, AutoIntegrate) and telematics platforms
Proven ability to build automated dashboards and reporting tools that drive operational decisions
Benefits
Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
401(k) match program
Unlimited vacation, holidays, and sick time
Commitment to your safety through boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through our Amerit University
Employee referral program, up to $500 bonus
ASE certification program with fee reimbursement and bonus
Employee recognition platform that includes opportunities to redeem points for merchandise
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs) that foster inclusion
Company
Amerit Fleet Solutions
Amerit Fleet Solutions is an automotive company that provides fleet maintenance and repair services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Ridgemont Equity Partners
2025-01-28Acquired
2018-08-22Private Equity
2015-03-31Private Equity
Leadership Team
Ross Rachey
Chief Executive Officer
Dan Williams
Founder and Board Member
Recent News
Company data provided by crunchbase