Presbyterian Healthcare Services · 19 hours ago
HR Employee Relations Specialist
Albuquerque, NM
Full-time
Onsite
Entry, Mid Level
$55K/yr - $83K/yr
2+ years expPresbyterian Healthcare Services is a not-for-profit healthcare system dedicated to improving the health of communities in New Mexico. They are seeking an HR Employee Relations Specialist to lead employee relations support, ensure compliance, and manage HR operations using Workday and Excel. The role involves conducting investigations, managing grievances, and providing guidance to employees and management.
AssociationHealth Care
Responsibilities
Conduct employee relations intakes and recommend appropriate actions consistent with Presbyterian policies and federal, state, and local regulations
Ensure compliance with legal and policy requirements, Joint Commission standards, and other accrediting agencies
Perform or support investigations, prepare reports, and retrieve necessary documentation
Coordinate and/or facilitate informal and formal grievance procedures and manage all CDS unemployment hearings
Handle escalations from AskHR and specialized HR inquiries, referring to HR leadership when necessary
Review, process, route, and follow up on HRIS actions related to extended leaves, corrective actions, terminations, severance agreements, and other employee record updates
Utilize Workday and other HR information systems to process transactions, compile data, and analyze trends
Conduct file audits and ensure complete and accurate documentation for payroll and record‑keeping requirements
Develop and implement processes and procedures to support HR operations
Deliver HR trainings as directed, including topics such as grievance processes, HR hot topics, file requirements, and license/certification verification
Serve as a subject matter expert for HR Specialist functions and lead specialized processes as assigned
Provide backup support to other HR Specialists and assist with onboarding, mentoring, and supporting team members
Use independent judgment to evaluate issues, identify solutions, and escalate appropriately
Collaborate with Sr. Employee Relations Representatives, HR Business Partners, and HR leadership as needed
Travel to various PHS facilities to support assigned areas, specialty functions, and audits
Qualification
Required
Bachelor's degree required
At least two years of Human Resources experience in an Employee Relations Specialist, HR Generalist, or related HR role
Demonstrated competencies aligned with HR Specialist II – Employee Relations
Experience using Workday or a comparable HRIS
Strong proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUPs, data validation preferred)
High attention to detail and accuracy in documentation and data management
Strong communication skills; able to convey information clearly and professionally
Ability to solve practical problems with limited guidelines
Ability to manage confidential information with discretion
Strong organizational and time‑management skills
Preferred
PHR certification preferred
Benefits
Medical
Dental
Vision
Short-term and long-term disability
Group term life insurance
Other optional voluntary benefits
Employee Wellness rewards program
Company
Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities they serve.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dale Maxwell
President and CEO
Ernest Sanchez
Chief Technology Officer
Recent News
News-Medical.Net
2025-10-16
Seattle TechFlash
2025-08-25
Company data provided by crunchbase