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Orlando Health · 16 hours ago

Products Analyst, Lead

Orlando, FL

Full-time

Onsite

Senior Level

5+ years exp

Orlando Health is seeking a Products Analyst, Lead who applies advanced knowledge of healthcare operations and information technology principles. The role involves designing information systems that meet users' needs, leading product-specific configurations, and ensuring alignment with enterprise architecture.

Health CareHospitalMedicalNon Profit

Responsibilities

Leads product-specific content configuration for growth projects and new entity integration initiatives

Leads and facilitates meetings to review end-user performance, track and trend issues, address workflow problems, assess system capabilities, monitor feedback, and identify potential system enhancement needs

Leads efforts to understand product capabilities (future and current state) and determines product or system design and change requirements to help drive the business or clinical unit’s targeted outcomes

Leads the implementation of a product solution or solutions within a group of specific clinical or business applications or technologies based on enterprise business strategy, business capabilities, and business requirements

Manages the architecture for a scope of products, working closely with business and clinical architects who manage and design architecture for a single project or initiative

Provides consulting support to business or clinical architects within projects to ensure the project is aligned with the overall enterprise architecture

Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements

Utilizes understanding of technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models

Advocates and augments the principles of information technology strategies

Analyzes the business-IT environment (run, grow and transform the business) to detect critical deficiencies and recommends solutions for improvement (systems of record, differentiation and innovation)

Educates others on the product industry, competitors, and market trends, and determines their potential impact on the solution

Applies principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future state architecture vision

Assists with developing and understanding the product roadmap for the evolution of the enterprise application portfolio from current to future state (as defined by the solutions architecture)

Participates in the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations

Consults with application and infrastructure development projects to fit systems or infrastructure to architecture and identifies when it is necessary to modify projects to accommodate the solutions architecture

Identifies the business or clinical unit impact (for example, on skills, processes, structures or culture) and the financial impact of the solutions architecture

Documents all solution design and analysis work

Works closely with program/project managers to ensure execution aligns with what is promised

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards

Maintains compliance with all Orlando Health policies and procedures

Provides expertise within the organization and has the required in-depth knowledge and/or breadth of expertise in products, along with a broad knowledge of products within the organization

Solves unique problems that have a broad impact on the associated business functions and requires conceptual and innovative thinking to develop solutions

Contributes to the development of functional strategy within the products scope

Anticipates business and regulatory issues and recommends product, process, or service improvements

Leads projects with notable risk and complexity; develops the strategy for project execution

Communicates complex ideas, anticipates potential objections, and persuades others, often at senior levels, to adopt a different point of view

Contributes to the direction and resource allocation for programs, projects, or services while working within general functional policies and industry guidelines

Provides Level 2 / Level 3 support on assigned products or product suite

Participates in On-Call support rotation

Qualification

Healthcare operations knowledgeInformation technology principlesTechnical architecture experienceApplication management methodologiesNetwork management experienceProduct management experienceDatabase management experienceIndustry certificationSoft skills

Required

Bachelor's degree in computer science, system analysis, or a related study

Associate's degree and two (2) years of directly related work experience may substitute for the Bachelor's degree

High School Diploma or equivalent and four (4) years of directly related work experience may also substitute for the Bachelor's degree

A minimum of five (5) years of experience in at least two IT solution development disciplines, including technical architecture, network management, application management, middleware, database management, product management, or operations

Role may also require specific experience with solutions and products (Laboratory, Imaging, Supply Chain, Revenue Cycle, Allied Health, and other healthcare related disciplines)

Advanced knowledge of common components of an enterprise technical architecture

Advanced understanding of application management methodologies, infrastructure, and network architecture