World Class Contact Centers · 4 hours ago
Director Of Short-Term And Mid-Term Rental Operations
United States
Full-time
Remote
Lead/Staff, Director/Executive
$8/hr - $12/hr
5+ years expCo-Host Central is scaling fast and seeking a senior operations leader who excels at creating scalable systems. The role involves managing end-to-end STR/MTR operations, building processes, and leading a high-performing remote team focused on KPIs.
Management Consulting
Hiring Manager
Maricris Godoy
Responsibilities
End-to-end STR/MTR operating system management—from workflows to execution
Clear, well-documented SOPs that empower teams to be confident and consistent
A high-performing remote team focused on KPIs and accountability
Pricing and revenue strategy implementation using PriceLabs
Daily operations across Guesty, Furnished Finder, Airbnb, VRBO, and Booking.com
Qualification
Required
5+ years of STR/MTR operations experience
Proven track record scaling portfolios to 50–100+ properties
Hands-on experience with Guesty, PriceLabs, and Furnished Finder
A systems mindset—building, documenting, and optimizing processes is your passion
Experience leading remote teams or virtual assistants
Benefits
HMO package
US holiday pay
Annual rate increase
PTO (client approval)
Fully remote role with real ownership and decision-making authority
Company
World Class Contact Centers
With over 30 years of contact center experience, the WCCC team has worked in all facets of the contact center world, from being on the front line as representatives to executive roles in Fortune 500 companies.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase