Kohler Credit Union · 13 hours ago
Member Service Representative - Kohler
Kohler,WI,US
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrKohler Credit Union is currently hiring a Full-Time Member Service Representative to join their dedicated team at the Kohler Branch. The role involves serving as a friendly face for members, helping them navigate their financial needs and providing meaningful financial solutions.
AccountingBankingFinancial Services
Responsibilities
Build Trust: Develop strong member relationships and provide personalized recommendations based on individual financial needs
Manage Accounts: Open, update, and close accounts while maintaining accuracy and following established procedures
Deliver Exceptional Service: Communicate effectively with members in person, over the phone, and through digital channels
Resolve Concerns: Address member questions and issues with empathy, professionalism, and problem-solving skills
Keep Learning: Stay current on credit union products, services, policies, and industry trends through ongoing training
Qualification
Required
High school diploma or equivalent required
Preferred
Background in customer service, sales, or financial services preferred but not required
Strong communication, critical thinking, attention to detail, and a commitment to member service
Benefits
Medical
Dental
Vision coverage
401(k) retirement plan with employer contributions
Life insurance
Tuition reimbursement
More
Company
Kohler Credit Union
Kohler Credit Union is a non-profit organization that offers mortgage & home equity loans, banking, and financial cooperative services.
Founded in 1938
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Larson
Chief Financial Officer
Joseph Miller
Chief Lending Officer
Recent News
BizTimes - Milwaukee Business News
2024-03-12
2024-02-11
2024-02-11
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