Capital One · 3 hours ago
Director, Technical Program Management
New York, NY
Full-time
Onsite
Mid, Senior Level
$230K/yr - $263K/yr
7+ years expCapital One is changing banking for good and is dedicated to fostering equal opportunities in the financial system. They are seeking a Director of Technical Program Management to lead complex AI initiatives, focusing on multi-agent conversational systems and ensuring alignment with risk and compliance objectives.
Financial Services
No H1B
Responsibilities
Program Leadership: Own end-to-end execution of complex AI initiatives, from research collaboration to production launch
Multi-Agent Conversational Systems: Drive development and orchestration of agentic AI chatbots and intelligent assistants, enabling scalable, context-aware multi-agent interactions
Model Development & Optimization: Partner with researchers to manage pretraining, finetuning, and inference optimization efforts, ensuring performance and efficiency at scale
Risk & Compliance: Collaborate with risk, security, and compliance teams to identify and mitigate risks associated with generative AI, including fairness, transparency, and responsible use
Cross-Functional Alignment: Act as the connective tissue between researchers, engineers, product teams, and executives — ensuring clarity, communication, and measurable outcomes
Operational Excellence: Establish frameworks for experimentation, evaluation, and deployment of generative AI models. Track milestones, dependencies, and delivery
Innovation & Research Translation: Translate cutting-edge academic research into practical applications and drive adoption into production environments
Qualification
Required
At least 7 years of experience in technical program management
Bachelor's degree
Preferred
7+ years of experience designing and building data-intensive solutions using distributed computing
3+ years of experience in building distributed systems & highly available services using cloud computing services or architecture - preferably using AWS
3+ years experience building highly scalable mobile products & platforms
3+ years of experience with Agile delivery
3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
Experience in building systems & solutions within a highly regulated environment
Bachelor's degree in a related technical field (Computer Science, Software Engineering)
MBA or Master's Degree in a related technical field (Computer Science, Software Engineering)
Benefits
Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
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