GEICO · 7 hours ago
Commercial Agency Support Representative
Fredericksburg, VA
Full-time
Onsite
Entry Level
2+ years expGEICO is a well-known insurance company offering quality coverage to millions of customers. They are seeking a Commercial Agency Support Representative to assist business-to-business relations with insurance agents, answering coverage and underwriting questions, and providing troubleshooting support for sales and service functions.
Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile
No H1B
Responsibilities
Support business-to-business relations with insurance agents throughout the country
Answering coverage and underwriting questions
Supporting policy changes
Providing troubleshooting support for both sales and service functions
LEARNS processes for identifying, triaging and delivering solutions for sales and service inquiries related to Commercial Business-to-Business Relations via telephone calls associated with Commercial Truck Insurance
RECEIVES formal classroom training and BEGINS to handle sales and service inquiries related to Commercial Auto Insurance
Qualification
Required
Minimum of 2 years of customer service or administrative support experience required
Ability to effectively communicate verbally and in writing
Ability to troubleshoot applications and escalate as needed
Ability to work comfortably in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent; college degree or currently pursuing preferred
Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking
Must be able to speak in a professional manner by telephone
Associate must attain and maintain the required licenses issued by the state insurance department
Must perform duties at a stationary workstation
Must be able to handle heavy call volume and stressful situations
Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
Must be able to multi-task
Must be able to learn and apply large amounts of technical and procedural information
Preferred
Preferred experience working in an insurance agency or as a trucking insurance agent
P&C license preferred
college degree or currently pursuing preferred
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
Recent News
2026-01-24
Company data provided by crunchbase