onefinestay · 20 hours ago
Vice President of Sales
Denver, CO
Full-time
Hybrid
Lead/Staff, Director/Executive
$100K/yr - $150K/yr
5+ years exponefinestay is a company that provides exceptional service in the private rental industry, focusing on high-quality homes and customer experiences. The Vice President of Sales will lead sales strategy and operations, drive team development, and ensure operational excellence while achieving ambitious performance targets.
E-CommerceHospitalityPeer to PeerTravel
Hiring Manager
Leah Backes
Responsibilities
Lead and inspire sales, sales operations, and our B2B team to consistently exceed performance targets
Build, recruit, onboard, and retain top talent to grow the function
Foster a collaborative, high-performance culture that motivates team members to achieve individual and team goals
Oversee training programs to ensure employees have deep product knowledge, mastery of sales systems, and strong sales skills
Provide regular coaching, performance feedback, and development opportunities, both formally and informally
Establish accountability measures so team members understand how their work impacts the broader organization
Partner with the Senior Leadership to design and execute the sales strategy, including lead generation, lead qualification, and outbound outreach programs
Develop action plans aligned with business goals, monitoring progress and adjusting as needed
Establish and refine key metrics for sales effectiveness and lead management
Oversee the implementation and optimization of lead routing and CRM systems
Research industry trends and market drivers, translating insights into actionable strategies
Define the strategy for acquiring, retaining, and growing high-value partners
Set account management standards, commercial terms, and performance expectations
Identify new partnership opportunities that drive incremental demand
Partner closely with Marketing on demand generation, lead quality, and messaging
Own the sales and B2B P&L, tracking performance and driving profitability
Develop and maintain reporting dashboards to provide analytical insights to senior stakeholders
Review and analyze conversion rates, client retention, CSAT scores, and other KPIs to identify opportunities for improvement
Streamline operational procedures to reduce administrative workload and increase lead-handling capacity without increasing headcount
Drive cross-functional collaboration to ensure a seamless guest experience
Oversee adherence to all CRM protocols, ensuring data accuracy and usability
Monitor daily sales activities, including call volume, talk time, lead qualification, and booking conversions, ensuring targets are met
Handle escalations related to sales or guest accommodations requiring managerial oversight
Conduct call listening and email reviews to ensure protocol compliance and identify areas for improvement
Lead the design and delivery of formal and informal sales skills training using available resources (e.g., call recordings)
Calculate and process monthly commission payments, reviewing commission structures to ensure they drive performance
Qualification
Required
5–7 years' experience successfully leading high-performing inside sales teams, ideally within hospitality, travel, or luxury services
Proven track record of exceeding sales goals and improving conversion, retention, and satisfaction metrics
Strong analytical skills with the ability to create reports, interpret data, and develop actionable solutions
Expertise in Salesforce and CRM practices, with a focus on maximizing system benefits
Strong understanding of sales methodologies, financial management, and operational processes
Experience running B2C and B2B teams
Exceptional leadership, coaching, and team-building abilities
Excellent verbal and written communication skills, with the ability to influence and collaborate effectively across teams
Highly organized, with strong time management and prioritization skills
BA/BS in a related field or equivalent experience
Company
onefinestay
Onefinestay give people a new way to experience a place staying in the finest homes in their favorite cities.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$80.9MKey Investors
Future FiftyIndex VenturesCanaan Partners
2016-04-05Acquired
2015-06-29Series D· $40M
2015-06-28Series C· $25M
Recent News
Index Ventures
2025-12-30
Company data provided by crunchbase