Capstone Investment Advisors · 3 hours ago
Investor Technology Support Engineer
New York, NY
Full-time
Onsite
Mid Level
$150K/yr - $180K/yrCapstone Investment Advisors is a global asset manager focused on exploring alpha opportunities in derivatives and complementary strategies. The Investor Technology Support Engineer will ensure seamless client-facing technology operations and provide robust support for trading and enterprise platforms.
ConsultingFinancial ServicesVenture Capital
Responsibilities
Serve as the headline support person for investors using the investor facing version of Capstone's technology platform
Troubleshoot and resolve client issues promptly, ensuring a world-class user experience
Collaborate with internal teams to escalate and resolve complex technical problems
Provide real-time support for trade-related issues during New York hours
Liaise with brokers, vendors, and internal trading desks to resolve order flow and execution issues
Act as the New York-based point of contact for enterprise technology teams
Coordinate with London-based developers to ensure timely resolution of critical issues
Monitor and maintain core trading and risk platforms, ensuring system performance and reliability
Qualification
Required
Experience working in a fast-paced environment with an ability to work under pressure and deal with stressful situations
Strong interpersonal skills and ability to work with various stakeholders across various teams
Technical skill set required exposure to trading systems [EMSX, Flextrade or similar EMS systems]
Knowledge of FIX, Linux and SQL Server is essential
Experience with Jira, GIT, ServiceNow
Must be flexible with work hours and/or expected to respond to and troubleshoot issues
Preferred
Python
Understanding of Equities and Options preferred
Benefits
Training and development opportunities
Robust Wellness Resources: Physical, Mental and Financial
Time-Off, Retirement and Commuter Benefits
Gym Reimbursement and other Discounts
Company
Capstone Investment Advisors
Capstone Investment Advisors is a financial services firm operating in New York and London.
Founded in 2007
201-500 employees
H1B Sponsorship
Capstone Investment Advisors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (8)
2023 (9)
2022 (7)
2021 (7)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Paul Britton
Founder & CEO
Joe Lucas
Partner & Pres/ COO
Recent News
2025-06-27
MarketScreener
2025-06-22
Portfolio Adviser
2025-03-20
Company data provided by crunchbase