VLCM · 4 hours ago
Administrator Assistant - Services
United States
Full-time
Remote
New Grad, Entry LevelVLCM is a trusted IT solution provider specializing in various enterprise technology services. The Administrative Assistant supports the Professional Services organization by managing billing processes, ensuring accuracy in service invoicing, and coordinating with customers and vendors.
ConsultingInformation TechnologyTechnical Support
Responsibilities
Prepare and process billing for hourly and project-based services
Review service tickets and project documentation to ensure billing accuracy
Apply additional charges, credits, and adjustments with proper documentation
Respond to customer questions related to service billing
Coordinate parts, labor charges, and credits with vendors and partners
Establish and maintain service billing schedules and meet invoicing deadlines
Use business systems to track and support service billing activities
Build constructive working relationships with customers, vendors, and internal teams
Identify opportunities to simplify, streamline, and automate billing workflows
Qualification
Required
Strong attention to detail and accuracy
Ability to manage multiple priorities and meet firm deadlines
Comfortable setting schedules and holding to them
Clear, professional communication and customer service skills
Ability to work independently and exercise good judgment
Preferred
Experience with Monday.com and Microsoft Dynamics 365 Business Central is helpful
Prior experience with services billing, operations, or accounting support is preferred
Benefits
Full benefits (medical, dental, vision, 401k matching, wellness, etc.)
Flexible Time Off
Company
VLCM
VLCM is a leading IT provider.
Founded in 1983
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Linton
Chief Executive Officer
Josh Linton
CIO
Recent News
2022-09-02
Company data provided by crunchbase