Culture Studio · 9 hours ago
Dedicated Accounts Receivable Concierge
Chicago, IL
Full-time
Onsite
New Grad, Entry LevelCulture Studio is seeking a Dedicated Accounts Receivable Concierge to serve as a proactive, client-facing liaison throughout the billing and collections process. This role focuses on ensuring a smooth payment experience for clients while maintaining healthy cash flow for the company, emphasizing hospitality and relationship management.
Creative AgencyFashionPrinting
Responsibilities
Proactively check in on active projects to monitor billing timelines and readiness for invoicing
Confirm receipt of invoices with clients to ensure clarity and minimize delays
Maintain regular, courteous communication with clients to reinforce billing transparency and service continuity
Follow up promptly and consistently with clients whose accounts are past due—including making daily contact, when appropriate, until payment is received
Collaborate with project and finance teams to maintain alignment on project status and client interactions
Log all communication and updates in CRM or AR tracking systems
Assist with identifying recurring payment issues and recommending process improvements
Qualification
Required
Strong interpersonal and communication skills with a high level of professionalism
Experience in customer service, client relations, or accounts receivable preferred
Comfortable making regular outbound calls in a friendly and professional manner
Highly organized and able to manage multiple accounts with attention to detail
Proficiency with invoicing systems and basic spreadsheet or CRM tools
Empathy, persistence, and the ability to balance client rapport with firm follow-through
Benefits
Medical Insurance Offering with United Healthcare (2 Options available)
Dental|Vision|Life Insurance Offering with Mutual Of Omaha
401k Retirement Option
401k Company Match
Yearly Paid Time Off Benefits
Career Growth & Development
Casual & fun working environment
Company
Culture Studio
Culture Studio provides creative and unique screen-printed or embroidered garments for men and women.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rich Santo
CEO
Joey Santo
Chief Operating Officer
Recent News
Company data provided by crunchbase