HOA Front Desk Concierge jobs in United States
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Seabreeze Management Company, Inc. · 15 hours ago

HOA Front Desk Concierge

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio. The HOA Front Desk Concierge is responsible for providing exceptional customer service, managing resident communications, and ensuring the functionality and cleanliness of club facilities.

Real Estate
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Diversity & Inclusion

Responsibilities

High touch resident support
Exceptional communication and problem-solving skills
Personalized assistance with reservations, transportation and entertainment
Manage internal communications and update residents
Coordinate access for service providers
Liaise with valet, Porters, engineering and management teams
Monitor visitor access and ensure secure entry protocols
Handle sensitive information with discretion
Support emergency response procedures and resident safety
Proficient with management systems such as Building Link

Qualification

Customer service experienceManagement systems proficiencyMicrosoft Office proficiencyOrganizational skillsAttention to cleanlinessHandle confidential informationManage difficult clientsCommunication skillsProblem-solving skillsSelf-motivated

Required

Minimum of one (1) year of customer service experience
Ability to safely and efficiently move equipment
Strong attention to cleanliness, with the ability to identify and address areas requiring improvement
Proficiency in Microsoft Office applications, including Word and Outlook
Strong organizational skills with the ability to manage competing priorities, meet deadlines, and complete a high volume of tasks within specified time frames
Self-motivated with the ability to work independently and seek additional responsibilities as needed
Ability to read, understand, and apply the Association's rules and regulations
Ability to handle confidential information with discretion
Skilled in managing difficult or aggravated clients with patience, professionalism, and composure
Commitment to maintaining a clean work environment and presenting a professional appearance in both dress and demeanor
High School diploma or equivalent
The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing

Company

Seabreeze Management Company, Inc.

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Seabreeze provides full-service property management services for various property types.

Funding

Current Stage
Late Stage

Leadership Team

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Isaiah Henry
Chief Executive Officer
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Paul LaiDinh
Business Partner People Operations
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Company data provided by crunchbase