Power Plus · 4 hours ago
Office Assistant
Corona, CA
Full-time
Onsite
Entry Level
$18/hr - $24/hr
1+ years expPower Plus is a multi-industry leader in providing power solutions, working with Fortune 500 companies. The Office Assistant plays a key role in maintaining customer relationships and ensuring service agreements are met.
Construction
Responsibilities
Check in with Account Mangers at the beginning and end of shift
Maintain effective relationships with customers via phone and email in a professional manner
Ensure work is billable and prepare administrative backup required to pre-bill and bill
Monitor systems for follow up actions and flag issues requiring management's attention
Report and provide analytics required to keep service level agreements
Other duties may be assigned as business needs require
Qualification
Required
Experience in providing a high level of customer service required
Strong problem-solving and organization skills
Ability to identify and resolve questions independently
Outstanding interpersonal and communication skills
Ability to follow through to completion of any problem
Ability to prioritize and work in a fast-paced environment
Handle multiple tasks and work under time constraints
Preferred
Experience with software development preferred
1-3 years of experience in a web based, Windows environment background is a plus
Benefits
Medical
Dental
Vision
Training and mentoring
401(k) with matching
Paid sick leave
Paid vacation
Company
Power Plus
Power Plus is an electrical contracting firm focused on providing solutions to a variety of power related customer needs.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase