Pritzker Military Museum & Library - Membership & Development Assistant jobs in United States
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TAWANI Enterprises, Inc. · 16 hours ago

Pritzker Military Museum & Library - Membership & Development Assistant

TAWANI Enterprises, Inc. is seeking a Membership & Development Assistant for the Pritzker Military Museum & Library. This part-time role is responsible for providing high-level administrative, data, and donor services to the Development Department, ensuring the accuracy of donor records and enhancing the donor experience.

Angel InvestmentProperty ManagementReal Estate
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Comp. & Benefits

Responsibilities

Enter, update, and maintain all donor and member records in Tessitura with a high degree of accuracy and timeliness. Donations can be in the form of checks, on-line donations, cash, wire transfers, or gifts-in-kind
Maintain the Tessitura donor database. Serve as a primary steward of donor and member data integrity
Generate reports, print, proofread, and send signed donor/member acknowledgments in a timely fashion
Assist with preparing routine development and membership reports for leadership and board use
Provide direct administrative support to the Development Department
Support monthly membership renewal and subscription outreach
Provide accurate information on any member or donor when requested
Respond to incoming calls and emails with professionalism and urgency
Serve as the first point of contact for donor and member phone and email inquiries, ensuring prompt, accurate, and courteous responses
Process credit card payments and update online donation system, as needed
Assist in member/donor troubleshooting
Assist with updating donation portions of the website
Assist in creating campaign/membership emails/flyers/communications, etc
Attend and assist with programs, events, and meetings
Responsible for bulk membership processing
Other duties as assigned

Qualification

TessituraMS OfficeData managementEmail marketingCustomer serviceProject managementOrganizational skillsCommunication skillsTime management

Required

Bachelor's Degree required
Proficiency in MS Office required
Demonstrated ability to work accurately with large volumes of data and generate routine development and membership reports
Commitment to delivering a high-quality donor and member experience in every interaction
A minimum of 1 year of office-related experience and/or previous administrative assistant or customer service experience desired
Experience handling payments and financial transactions with strong attention to internal controls and confidentiality
Demonstrated ability to maintain confidentiality and exercise sound judgement in handling sensitive donor information
Demonstrated ability to quickly learn and adapt to new technologies and systems
Must have the flexibility to change direction to meet deadlines
Excellent project management and organizational skills
Knowledge of office machines and telephone systems
Strong communication skills, both oral and written
Ability to multi-task and establish priorities in a fast-paced office
Ability to function either independently or as an active team member
Strong time management skills with the ability to work under pressure
Must be a self-starter and an independent problem solver
Flexibility and a willingness to perform other duties as requested, including willingness and ability to stay late on occasion

Preferred

Experience with donor management software, particularly Tessitura, is highly desirable
Experience with email marketing systems a plus

Company

TAWANI Enterprises, Inc.

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A visionary umbrella organization with an entrepreneurial outlook, TAWANI Enterprises has a private equity portfolio of startup and mature innovative companies in various industries; and not-for-profit interests through Foundation work and military history and education organizations.

Funding

Current Stage
Growth Stage

Leadership Team

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Jennifer N. Pritzker
President & CEO
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Kimberlee Carr, ARM, CPM
Chief Operating Officer of Real Estate/Managing Broker
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Company data provided by crunchbase