Collective Health · 1 hour ago
Strategic Account Executive
Collective Health is transforming how employers and their people engage with their health benefits through technology and user experience design. The Strategic Account Executive will develop and nurture client relationships, ensuring alignment with client goals and managing the overall health of client accounts.
Health CareHealth InsuranceInsurTech
Responsibilities
Be the primary client-facing strategic partner; leading relationship development
Own and drive the account’s Strategic Account Plan; aligning with the Collective Health value story with client goals and long-term roadmap
Lead renewal strategy and upsell opportunities; own pricing discussions, retention and forecasting
Lead internal coordination (e.g. clinical insights, product, legal, Practice Areas) to escalate and resolves cross functional blockers from the client
Be accountable for overall Client Health; and leading initiatives to maintain client health which include health reviews and account planning with Client Success leaders
Own the end to end process and actively facilitate the communication of CH ROI and value as part of the annual Year in Review strategy meeting with client executives
Lead broker / consultant alignment and strategy meetings with client, broker/consultant and Collective Health
Promote Collective Health innovation and guide clients through road map discussions
Develop a deep understanding of client goals and objectives and advocate for them with key internal stakeholders
Articulate Collective Health's differentiated value proposition with minimal reliance upon subject matter experts
Demonstrate data-driven solutions and link results to clients’ key priorities and objectives
Oversee Account Manager activities, including coordination of learning opportunities and insights across team
Exemplify internal and external leadership and own client accountability including decisions, actions, and processes
Embrace a culture of learning and continuous improvement
Qualification
Required
5 to 8 years of experience in client success / account management in employee benefits and healthcare
Professional experience working at a consulting firm, carrier/TPA, or digital health partner
Foundational knowledge of self insured medical, Rx, dental, and vision plans, financial analysis, account management, and health plan operations and point solutions
Ability to analyze and interpret data to support client strategy and ongoing initiatives
Strong communication and presentation skills and expert communication to articulate a compelling story and manage difficult conversations
Ability to work autonomously and at a rapid pace, within a changing environment
The demonstrated ability to develop strong working relationships and ensure healthy long term partnerships
Benefits
Health insurance
401k
Paid time off
Company
Collective Health
Collective Health is a modern TPA integrating plan admin, navigation and advocacy to deliver a better health benefits experience for all.
Funding
Current Stage
Late StageTotal Funding
$725MKey Investors
Health Care Service CorporationSoftBank Vision FundNew Enterprise Associates
2021-05-04Series F· $280M
2019-06-17Series E· $210M
2018-02-28Series D· $110M
Recent News
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