The Hanover Insurance Group · 17 hours ago
Senior Underwriting Specialist Technology
Hartford, CT
Full-time
Onsite
Senior Level
5+ years expThe Hanover Insurance Group is committed to delivering on their promises and being there when it matters the most. They are seeking a Senior Underwriting Specialist to manage Middle Market accounts, applying technical and analytical skills to provide insurance solutions that align with the company's goals.
Insurance
Responsibilities
Responsible for identifying, soliciting, underwriting and selling new and/or renewal Middle Market accounts that drive profitable growth and align with Technology appetite and mix goals
Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk
Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions
Serves as a resource and advisor to core underwriters, helping them understand technology risk appetite and assess liability, professional, and cyber exposures
Operates with limited daily supervision, seeks technical direction for matters outside one’s authority and general expertise
Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate to high technical complexity and coordination
Acts as a mentor to develop team members often acting as a knowledge resource
Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis
Uses all appropriate underwriting tools, disciplines and knowledge of strategies to ensure underwriting guidelines are followed
Understands pricing components and rating methodology and correlates pricing to exposure, financial, and competitive analysis
When presented with minimal information on a risk, instinctively knows the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls
Completes file documentation according to best practices, guidelines and state regulations and can clearly explain account decisions
Adheres to CAT guidelines and underwriting discipline to minimize exposure and appropriately price individual risks
Provides clear and concise rating instructions for quotes prior to generating proposals for presentation to the agent
Able to underwrite and price Technology specialty coverages such as products, professional, and cyber liability with limited guidance
Manages assigned portfolio to achieve gross written premium, new business, profitability, rate, retention, and book mix goals
Developing an understanding of various financial reporting information and insurance performance measures in the management of risk
Reviews key metrics and uncovers trends that may lead to new business opportunities with agents while achieving profitable growth in accordance with business strategies
Demonstrates an understanding of the market factors that can affect pricing (i.e. distribution channels, competition, organization’s growth/ profit strategy, regulation, reinsurance costs and branding)
Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory
Can identify, solicit, pipeline, negotiate, and close accounts aligned with Technology and branch strategies
Ability to profile assigned agency plant and to strategically market our capabilities to agents
Operates with a franchise perspective to identify and drive enhanced sell opportunities and create growth within other lines of business and customer segments
Utilize our value proposition to enhance agency economics, partner conversion and product specialization in partnership with local management
Prioritizes and drives effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios
Keeps current on state/territory issues, regulations and trends
Utilizes market and competitor information to enhance agent relationships by becoming a trusted advisor
Through stewardship process and engagement at the customer level for the most complex and prominent accounts within their territory
Independently implements territory business plans, monitors performance, adjusts plan to ensure a substantial pipeline for future profitable growth
Makes sales presentations to agents and customers on a regular basis on more complex accounts:
Effectively utilize Claims, Risk Solutions and Operations to display service and/or technical expertise to build confidence in customers to further secure business opportunities
Qualification
Required
Bachelor's degree or equivalent experience
Generally, 5-10+ years standard commercial lines and 5+ years Technology Industry experience. Experience with complex, larger accounts
Communication: ability to effectively interact and communicate with all levels of external and/or internal business partners within the scope of responsibility, team and/or matrix environment. Demonstrating ability to consult with internal and external parties on underwriting matters
Judgement and Decision Making: Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority. Demonstrates confidence in your own abilities and is comfortable taking informed risk
Agile and Adaptive: Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects
Teamwork and Collaboration: Openly encourages other team members to share ideas and voice concerns. Shows respect for differences and diversity in ideas and views. Involves other team members to achieve optimal performance
Prioritization and Desk Management: Understands and seeks ways to improve the quality and results of one's work. Monitors progress against agreed upon timeline and deliverables. Raises awareness if achievement of committed work may be compromised and actively engages in mitigating the situation
Ability to travel frequently (>25%), including day and overnight trips, to support agency and regional initiatives
Standard office environment with extended periods of computer and phone use
Occasional lifting of materials (e.g., presentations, marketing collateral) up to 10 lbs
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Company
The Hanover Insurance Group
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-08-19Post Ipo Debt· $500M
1995-10-20IPO
Leadership Team
Mark Coderre
Vice President, Deputy CISO
Kate B. Williams
President, E&S
Recent News
2025-11-03
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