TTEC · 3 hours ago
Customer Service Representative – Remote USA
United States
Full-time
Remote
Entry Level
$15/hr - $15/hr
1+ years expTTEC is an award-winning company focused on enhancing customer experiences through humanity and technology. As a Customer Service Representative, you will be responsible for resolving escalated customer issues and providing exceptional service in a remote setting.
ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management
Responsibilities
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Navigate multiple systems and applications simultaneously to document interactions and provide accurate solutions
Meet established goals for all performance metrics including call quality, productivity, and schedule adherence
Qualification
Required
At least 1 year of customer services experience
High school diploma or equivalent
Availability to work weekends
Computer experience
Wired internet connection (fiber, cable, or DSL) with speeds above 15 Mbps is required. Satellite and 5G connections are not supported
Benefits
PTO
Tuition reimbursement
Health and wellness incentives
Company
TTEC
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.61B2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO
Leadership Team
Kenneth I. Tuchman
Chairman and CEO
Judi Hand
Chief Revenue Officer
Recent News
2025-12-31
Company data provided by crunchbase