24 Seven Talent · 3 hours ago
Information Technology Help Desk
Pittsburgh, PA
Contract
Hybrid
New Grad, Entry Level24 Seven Talent is seeking an IT Help Desk Support I to provide entry-level IT support within a Service Desk environment. The role involves a structured training period followed by shift work based on business needs and staffing requirements.
Human ResourcesRecruiting
Hiring Manager
Casey Broday
Responsibilities
Provides entry-level IT Help Desk support within a Service Desk environment
Begins with a structured training period, followed by placement into a shift based on business needs and staffing requirements
Qualification
Required
Associate degree strongly preferred; candidates with substantial technical support experience may be considered
Relevant experience may include: Desktop/Client Support (Windows PCs, laptops, MacBooks, servers, imaging services)
Retail or device support (registers, pin pads, handheld devices)
Basic user and application support (password resets via Active Directory, MFA, VPN connectivity)
Strong customer service skills, including clear written and verbal communication, the ability to de-escalate issues, and professionalism under pressure
Experience using ticketing systems
Ability to write technical documentation and support reports
Broad knowledge of operating systems, application software, desktop and laptop hardware, printers, and basic networking concepts
Company
24 Seven Talent
24 Seven partners with companies to get marketing, creative, and digital work done by providing the right talent, innovation, and insights.
Founded in 2000
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Morgan Stanley Asia
2016-10-06Private Equity
Leadership Team
Celeste Gudas
Chairwoman, Founder
Recent News
2025-11-13
2025-10-10
Company data provided by crunchbase