Host/Hostess- Brew Brothers, Evenings-Part Time jobs in United States
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Caesars Entertainment · 12 hours ago

Host/Hostess- Brew Brothers, Evenings-Part Time

Caesars Entertainment is a leading company in the hospitality industry, and they are seeking a Host/Hostess for their Brew Brothers restaurant. The role involves welcoming guests, managing reservations, ensuring guest satisfaction, and maintaining a clean dining area while providing excellent customer service.

Food and Beverage

Responsibilities

Welcoming the guests that come to the restaurant
Making them comfortable while they wait for their tables
Recommending dishes to them before they order
Making reservations and seating the guests accordingly
Making sure that each table has a waiter attending to the guests
Follows seating guidelines to ensure guest service is not jeopardized
Look into the complaints made by the customers and see to it that they are rectified quickly
Communicates guest disputes and directs to proper individuals. Assists with communication on room needs from leadership and/or barporter-stocker
Assists with communication between the kitchen and the restaurant staff
Assist with maintaining a clean dining room by helping out servers with bussing tables, wiping down bars, stocking supplies, pushing chairs in, etc
Complies with all health, safety and hygiene standards and policies
Assist with delivering food orders when business volumes allow
Contributes to team effort by accomplishing related results as needed
Maintains clean work areas, at all times, replenishes stocks at end of shift and completes end of shift duties
Knows and promotes customer events and programs and can provide accurate information to our guests
Is knowledgeable of the chef’s daily specials and daily beer specials. Knowledgeable of the daily sporting events and locations of sporting events on TVs
Thanks Guests for coming in and invites them back as guests leave their dining area
Arrives for scheduled shift on time, with proper attire on. Uniform must be clean and pressed at all times, with name tag and badge visible
Demonstrates 'just say yes' behavior when taking care of employee needs
Learns and demonstrates the requirements of creating a great experience for all of our guests
Know and promotes customer events and programs, can provide accurate information to our guests. (carries you should know, follows suggest standards)
Thanks guests for coming, invites them back as guests are leaving dining room
Answer customers' questions, and provide information
Must also assist peers with tasks, i.e., servers, bar-porters, stockers, bartenders and food Runners

Qualification

Customer service skillsCash handling experienceData entryCommunication skillsTeamwork

Required

High School Diploma or equivalent required
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Must be 18 years of age
Must pass background check
Must be able to work any day of the week and any shift, including holidays and weekends
Must present a well-groomed appearance
Must have excellent customer service/communication skills
Knowledgeable in data entry, read and interpret output from a computer
Must be able to work independently along with a team mentality
Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more
Must be able to stand for prolonged periods of time or entire shift
Must be able to work at a fast pace and in stressful situations
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust
Must be able to read, write, speak and understand English
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues
Mathematical abilities including addition and subtraction/accurate record keeping strongly required

Preferred

Minimum six months to a year cash handling experience strongly preferred within high volume industries

Company

Caesars Entertainment

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Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.

Funding

Current Stage
Late Stage

Leadership Team

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Martin Logan
Chief Product and Technology Officer (CPO CTO)
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Kenneth Fuchs
COO and Head of Sports
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Company data provided by crunchbase