L. Rose Recruiting · 12 hours ago
Director of E-commerce Operations
L. Rose Recruiting is partnering with a privately held consumer products company operating in the installation and mounting systems space to hire a hands-on Director of E-commerce Operations. This role requires an experienced leader to manage end-to-end e-commerce operations, ensuring efficiency and scalability in a B2C environment.
ConsultingHuman ResourcesRecruitingTraining
Responsibilities
Own the full lifecycle of physical products, from purchasing and production planning through inventory management and fulfillment across direct-to-consumer, marketplace, and wholesale channels
Lead end-to-end e-commerce operations, including purchasing, inventory management, order fulfillment, and systems that support online sales
Work closely with the CEO to align operational execution with business priorities, translating goals into clear plans and day-to-day execution
Manage purchasing, procurement, and supplier relationships with domestic and international manufacturers, making tradeoffs to balance cost, lead time, and quality
Plan production schedules, manage lead times, and oversee inbound logistics to support demand across e-commerce and wholesale channels
Build, maintain, and adjust demand forecasts for current and new product lines
Maintain accurate inventory across internal warehouses and third-party logistics partners
Oversee fulfillment operations, ensuring outbound orders are accurate, on time, and meet customer and quality expectations
Manage third-party logistics providers and hold them accountable to service levels, performance metrics, and cost targets
Lead and support a small internal operations team and offshore resources
Build and refine workflows from purchase order through final delivery
Make clear tradeoffs between cost, speed, and service to support profitable growth
Drive continuous improvement initiatives focused on efficiency, quality, and margin
Lead ERP implementation or optimization and system integrations
Develop dashboards and reporting for supply chain, fulfillment, and operational performance
Create and maintain practical, lightweight SOPs that support execution without slowing the business down
Qualification
Required
5–8 years of experience in e-commerce operations, supply chain, purchasing, fulfillment, or related roles
Experience working in small, lean organizations where leaders wear multiple hats
Strong background in physical consumer products and multi-channel distribution
Hands-on experience supporting direct-to-consumer or e-commerce businesses
Experience working with overseas suppliers and manufacturing partners
Hands-on experience implementing or optimizing ERP systems
A strong sense of ownership, accountability, and cost discipline
Comfort operating at a fast pace in an environment where priorities evolve
Company
L. Rose Recruiting
L. Rose Recruiting is a consulting agency that provides recruiting solutions for businesses in accounting and corporate roles.
Funding
Current Stage
Early StageCompany data provided by crunchbase