New York State Department of State · 1 day ago
Administrative Assistant 1, Trainee 1/2 Vacancy ID# 208737
Albany, NY
Full-time
Hybrid
New Grad, Entry Level
$41K/yr - $60K/yr
0+ years expThe New York State Department of State is seeking an Administrative Assistant to support the Division of Licensing Services. The role includes a variety of administrative tasks such as processing reports, handling customer inquiries, and assisting with database management and training new staff.
Government Administration
Responsibilities
Assist Supervisor with reconciliation of daily, weekly and monthly reports
Report statistical information
Track and reporting carryover dates and volume of pending work
Assist with database testing and troubleshooting errors
Handle complex customer issues and inquiries
Train new staff and cross-train existing staff
Professionally communicate with fellow staff and customers
Other administrative duties as needed
Answer incoming phone calls
Respond to emails
Review course application
Review and process education waivers
Audit renewal license applications
Audit security guard training for renewal applications
Reports weekly on unit's production
Qualification
Required
Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience
Candidates must be reachable on the appropriate Civil Service eligible list
Permanent service in this title or one year of permanent competitive or 55-B/C service in a title SG- 6 or higher and otherwise eligible for transfer under Civil Service Law
Company
New York State Department of State
One of the oldest and most diverse agencies in state government, works to make New York a more welcoming, equitable, and prosperous place for all who call it home.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase