Software Support Analyst jobs in United States
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Teledyne Technologies Incorporated · 17 hours ago

Software Support Analyst

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. The Software Support Analyst will be responsible for remote support of multiple customer facilities regarding environmental recordkeeping and reporting tasks, ensuring accuracy and quality in data analysis and system management.

ElectronicsEnergyManufacturingTelecommunications
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H1B Sponsor Likelynote

Responsibilities

Works as part of the Call Center through coordination of telephone calls and priorities including rotation on after-hours on-call service as needed
Works, as part of the call center and mostly by remote access, with customers to gather and analyze environmental data and records for completeness and accuracy in technical and procedural practices. A high level of accuracy and attention to detail is mandatory for success
Ensures effective and persevering completion of customer call tickets
Follows all quality management procedures for prioritization and recordkeeping
Updates call center call case database which tracks call case issues and progress
Works with others to design, verify air emissions calculations and support for compliance, recordkeeping and reporting required for federal and state programs
Comfortable working with others in documenting, maintaining, and performing air emissions calculations and procedures using documents, spreadsheets and diagramming type software programs

Qualification

Windows administrationData analysisBasic programmingSQL ServerMS OfficeAdobe productsCustomer serviceEnvironmental science knowledgeAttention to detailCommunication skillsTeamwork

Required

Excellent customer service skills from another industry, or experience or education in an environmental science application
High level of accuracy and attention to detail
Excellent verbal and written communication skills concise and complete
Good Windows administration computer skills including knowledge of Excel, Windows Administration, and basic scripting or any type of structured programming
Ability to prepare reports, exercise discretion when dealing with confidential information
Ability to work well with remote plant personnel and internally in a team setting
Bachelor's degree from four-year College or University or Equivalent Experience
Current valid driver's license required
US Citizen/Perm Resident/ Other US Person

Company

Teledyne Technologies Incorporated

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Teledyne Technologies is a leading provider of sophisticated electronic components, instruments & communications products, including defense electronics, data acquisition & communications equipment for airlines and business aircraft, monitoring and control instruments for industrial and environmental applications and components, and subsystems for wireless and satellite communications.

H1B Sponsorship

Teledyne Technologies Incorporated has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
1999-12-03IPO

Leadership Team

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George Bobb
President and Chief Executive Officer
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Anna Segobia Masters
Vice President & Deputy General Counsel
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Company data provided by crunchbase