Merlin Entertainments · 22 hours ago
Public Relations Manager NA
Orlando, FL
Full-time
Onsite
Mid Level
$65K/yr - $65K/yr
3+ years expMerlin Entertainments is a leading company in the attractions sector, and they are seeking a Public Relations Manager for North America. This role is crucial for promoting and safeguarding the reputation of Merlin's attractions, leading consumer PR activities, and managing relationships with media and stakeholders.
Digital EntertainmentLeisureMedia and EntertainmentTourism
Responsibilities
Support the GTM Director in developing and delivering effective consumer PR strategies that align with the Cluster’s growth priorities and enhance the reputation of Merlin’s attractions and brands
Plan, develop, and execute integrated PR activity at both attraction and cluster levels, identifying cross-attraction opportunities and ways to leverage the Merlin brand with consumers
Collaborate closely with PR colleagues and cross-functional teams within the MT & Growth Brands Go-To-Market team to ensure PR plans are fully integrated into overall marketing strategies
Partner with PR agencies to develop and activate campaigns, managing projects to deliver on time and within budget
Lead proactive issue and crisis management across the Cluster, working within agreed frameworks, escalating appropriately, and participating in an out-of-hours on-call rota as required
Build and maintain strong relationships with key media, ensuring accurate and effective handling of enquiries through best-in-class press office practices and global messaging alignment
Support Merlin business leaders in engaging with key stakeholders, in partnership with the Global Director of Communications and Public & Government Affairs and the GTM Cluster Director
Qualification
Required
A minimum of three years working in key roles relating to communications, with a demonstrable track record of proactively engaging with the media to help manage an organisation's response to issues of public / stakeholder interest
Proven experience in helping to respond effectively to crisis and issue management, and proactively mitigating risks through meticulous planning
Have the confidence to engage with stakeholders internally and externally, being able to undertake meaningful dialogue and manage such relationships as necessary
A track record of working in a busy and high-profile public-facing work environment, recognising that information and statements placed into the public domain have the potential to be closely scrutinised and subject to critical interpretation, and therefore must be carefully drafted with all such possibilities in mind
Benefits
Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
Paid Time Off (PTO).
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards.
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Company
Merlin Entertainments
Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity
Leadership Team
Fiona Eastwood
Chief Executive Officer
Graeme Johnson
Global VP, People & Culture
Recent News
The Orlando Sentinel
2025-11-27
Company data provided by crunchbase