Center Fresh Group · 6 hours ago
Information Technology Support Technician
Sioux Center, IA
Full-time
Onsite
Mid Level
3+ years expCenter Fresh Group is one of the largest egg producers in the United States, dedicated to exceptional flock care and producing high-quality eggs. The IT Support Technician is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users.
Food and Beverage Manufacturing
Hiring Manager
Laura Crawford
Responsibilities
Performs overall information systems planning, implementation, and administration in a variety of IT functional areas
Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices
Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks
Manage and maintain technology inventory
Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes
Implement and monitor security measures
Set up, manage, and audit user accounts and permissions
Perform regular system updates and maintenance
Assist in technology disposal and data security
Collaborate with the IT team on projects and improvements
Other duties as assigned
Qualification
Required
Associate's degree in Information Technology, Computer Science, or related field (equivalent experience)
3+ years of relevant experience in IT technical support
Proficiency in computer hardware, software, and networking systems
Excellent problem-solving and analytical skills
Excellent communication and customer service abilities
Knowledge of IT security best practices
Preferred
Bachelors Degree in Information Technology, Computer Science, or related field
Experience in agricultural or egg industry-specific software
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP)
Familiarity with mobile device management and VoIP systems
Benefits
Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program
Company
Center Fresh Group
Center Fresh Egg Farm is a food production company based out of 2769 410th St, Sioux Center, Iowa, United States.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase