Seneca Resources Company, LLC · 1 day ago
HR Shared Services Representative I--5675
Seneca Resources Company, LLC is a staffing and consulting firm that connects professionals with opportunities. They are seeking an HR Shared Services Representative I to provide timely and accurate HR support across various functions, including payroll and benefits administration, while educating employees on HR policies and procedures.
Oil & Energy
Responsibilities
Respond to HR-related inquiries via phone and email within established service-level timelines
Research, troubleshoot, and resolve moderately complex HR issues using foundational HR knowledge
Partner with subject matter experts and HR Centers of Excellence to triage and resolve escalated inquiries
Educate employees on HR policies, procedures, and tools including HRIS, timekeeping, and learning management systems
Deliver accurate, consistent, and customer-focused HR support while setting clear expectations
Support HR processes related to compensation, performance management, talent initiatives, and compliance reporting
Perform audits and data validation within HR systems to ensure accuracy and integrity
Enter and maintain employee records, job changes, and position data in HR systems
Assist with onboarding and training new HR Shared Services team members
Create and generate HR reports based on departmental needs
Participate in special projects and additional duties as assigned
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
1–3 years of experience in Human Resources or a customer service–focused professional role
Strong working knowledge of HR policies, procedures, and basic employment practices
Excellent written and verbal communication skills with the ability to engage diverse audiences
Proven ability to maintain confidentiality and handle sensitive information with discretion
Strong organizational, prioritization, and multitasking skills
Intermediate problem-solving and analytical abilities
Proficiency with Microsoft Office (Excel, Word, PowerPoint)
Ability to quickly learn new systems and technologies
Comfortable working in a high-volume, team-based environment with changing priorities
Ability to interpret instructions and resolve issues using sound judgment
Comfort with basic math, percentages, and data interpretation
Strong customer service mindset with a focus on accuracy and responsiveness
Preferred
Experience working with HR systems or HR technology strongly preferred
Benefits
Competitive compensation
Comprehensive medical, dental, and vision benefits
401(k) retirement plans
Company
Seneca Resources Company, LLC
Seneca Resources Company, LLC, the exploration and production segment of National Fuel Gas Company, headquartered in Houston, Texas, explores for, develops, and produces natural gas in the Appalachian Region including the Marcellus and Utica Shales.