Business Systems Analyst jobs in United States
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SanMar · 7 hours ago

Business Systems Analyst

SanMar is a company that values the contributions of its employees and aims to make a difference through their work. The Business Systems Analyst role involves supporting complex systems across the organization by analyzing business needs, proposing technical solutions, and facilitating communication between stakeholders and technical teams.

ApparelFashionProduct DesignRetail

Responsibilities

Collaborate with business and technical stakeholders to develop and document functional and technical requirements for integration projects
Lead work streams within projects of significant size or impact
Translate business rules and requirements into process workflows, charts, models, and technical specifications
Proficient in documenting current and future state business workflows using computer-based workflow diagram software (Visio, Miro, Draw.io, etc.)
Develop subject matter expertise in foundational data, application, and platform functionality and features
Conduct analysis of system issues and propose technical solutions
Provide direction, prioritization, and refinement of the backlog for product(s) as assigned; may work as a product owner for a solution or scrum team
Clarify questions from the development/QA teams regarding the intended usage of enhancements and software, and the definition of business terms and processes
Facilitate effective communication between business stakeholders and scrum teams to ensure alignment and understanding of project or enhancement goals
Maintain project documentation, including but not limited to user stories, functional requirements, meeting minutes, and solutions for defects
Work closely with QA teams to ensure systems are built and configured to requirements and design specifications and participate in the development of the test plan and test cases
Maintain support documentation and assist with training business and technical support teams on new/revised functionality
Investigate issues that are escalated by Tier 1 and Tier 2 teams, engage the right teams and provide guidance on corrective actions
Key partner in communications for project stakeholders and project managers, assist with the development of content and delivery of project communications and aid in stakeholder management
Effectively document business and system information, evaluate current business processes and compile objectives for streamlining business procedures
Perform other duties as assigned
Comply with all policies and standards

Qualification

Business Systems AnalysisData AnalysisTechnical DocumentationMicrosoft SQL ServerWorkflow Diagram SoftwareCustomer ServiceStakeholder ManagementProject DocumentationTraining SkillsAgile MethodologiesCCBA CertificationInterpersonal SkillsCommunication SkillsOrganizational SkillsCritical ThinkingTime ManagementAttention to DetailSelf-MotivationAdaptabilityContinuous LearningProblem Solving

Required

Bachelor's Degree in Information Technology or related field
1-3 years experience as a business systems analyst or related role
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) required; programs including Microsoft SQL Server Management Studio a plus
Proficient in data analysis and reporting tools
Excellent interpersonal skills and solid communication with all levels of management
Willing to take initiative to identify and anticipate improvement opportunities and make recommendations for implementation
Must be able to manage multiple assignments simultaneously and have strong organizational and prioritization skills
Outstanding written and verbal communication skills; emphasis on exceptional listening skills
Attention to detail and accuracy
Self-directed and motivated
A curious mind, strong critical thinking skills, and a continuous drive to expand and learn for the future
A bias for action with the ability to adapt quickly with a positive attitude toward change
Demonstrates effective time management skills and ability to meet deadlines
Strong commitment to customer service

Preferred

Relevant certifications, such as CCBA (Certification of Capability in Business Analysis), are advantageous but not required

Benefits

Comprehensive medical, dental, and vision benefits
401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
Life insurance
Short/long-term disability coverage
Paid maternity/paternity leave
Pet insurance

Company

SanMar is a promotional apparel and wholesale supplier provides superior services and products.

Funding

Current Stage
Late Stage

Leadership Team

P
Paul Whyatt
Chief Financial Officer
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J
Jennifer Larson
Chief People Officer
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Company data provided by crunchbase