Cascadia Health · 6 hours ago
Office Specialist (Health Center - Garlington)
Portland, OR
Full-time
Onsite
Entry Level
$21.90/hr - $22.56/hr
2+ years expCascadia Health delivers whole health care, integrated mental health and addiction services, primary care, and housing. The Office Specialist is responsible for providing administrative support to ensure efficient operations within the health center, maintaining a welcoming environment for clients and facilitating smooth office functions.
Addiction TreatmentHealth CareHospitalNon ProfitWellness
Responsibilities
Create and maintain a welcoming environment for clients and guests; assist clients with paperwork
Provide general office support with a variety of clerical activities and related tasks including, but not limited to, answering and directing incoming calls, mail distribution, requisition of supplies, managing fax transmissions and other clerical duties
Enter “soft” enrollments except for certain program exemptions
In collaboration with program leadership, assure clinicians are submitting Service Logs, enrollments and terminations in a timely manner
Verify insurance coverage of clients, copy insurance cards, collect co-payments and issue receipts
Schedule client appointments and provide reminder calls to clients. Obtain information from the Central Intake database on first time clients
Manage the waiting room, including assessing need for Clinical Triage
Assemble clinical and administrative materials and maintain work area to support workflow needs
Run reports for Program Managers and assist with EHR management reports
Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for clients and staff
Demonstrate responsibility for safety of clients and property; possess working knowledge of fire regulations and evacuation procedures
Adhere to mandatory abuse reporting laws and HIPAA requirements
Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities
Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings
Perform other duties as assigned
Scanning of incoming documentation from outside sources into electronic file
Send electronic Urinalysis reports to client’s files
Provide input on all relevant documentation and procedural requirements
Qualification
Required
Two years of work experience in an office setting, facilities, insurance, and/or healthcare experience providing customer service is preferred or a demonstrated ability to fulfill the requirements of the position
Proficient verbal and written communication skills
Type 50 words per minute
Familiarity with basic office equipment (i.e., fax machines, printers, copiers)
Knowledge of Microsoft Office Suite (e.g., Word & Excel)
CPR Certification (training provided post-hire)
Benefits
Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
VSP Vision Discount Plan
403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short-Term Disability, Long-Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options
Employee Assistance Program (EAP)
Bicycle Reimbursement
Discounted Fitness Memberships
Trauma Support Team
Company
Cascadia Health
Cascadia looks at the whole person and believes that an integrated healthcare approach is the best way to serve our clients. Cascadia’s whole health care model empowers individuals as they work toward their goals to achieve recovery.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Derald Walker, Ph.D.
President/CEO
Beth Barker
CFO
Recent News
2025-05-07
2025-04-02
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